Leslie Little
Chicago,IL
Summary
Dedicated customer service professional with five years of experience in a fast-paced environment. Skilled in prioritizing and multitasking to meet personal and business goals. Proven ability to handle escalated customer support issues. Also experienced in child education.
Overview
8
8
years of professional experience
Work History
Call Receptionist
UIC Campus Housing
Chicago, IL
08.2023 - 05.2024
- Supported students in resolving various issues concerning dormitory living, including applications for future housing and locating missing belongings.
- Greeted incoming callers and provided information on services available.
- Transferred calls to appropriate departments or personnel as required.
Sales Representative
CutCo Vector Marketing
Oak Brook, IL
02.2020 - 07.2022
- Effectively communicated the value of Cutco kitchen products leading to increased customer interest and order placement.
- Sustained regular communication with clients to ensure their ongoing satisfaction and loyalty.
- Analyzed customer feedback to improve products and services.
Customer Service Cashier
Target
Bellwood, IL
01.2020 - 08.2021
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Daycare Assistant Teacher
Positive Attitude Youth Center
Chicago, IL
08.2016 - 07.2017
- Assisted in developing and implementing age-appropriate activities for children to learn new skills.
- Instructed children in personal hygiene habits such as hand washing, toileting, teeth brushing.
- Planned and organized activities to meet the physical, emotional and social needs of the children.
- Supervised indoor and outdoor playtime including setting up equipment and organizing games or crafts.
Education
High School Diploma -
Pritzker College Prep
4131 W Cortland St06-2020
Skills
- Great active listener
- Customer Service
- Problem-solving skills
- Attention to Detail
- Sales and Upselling
- Effective Communication
- Basic typing skills
- Call handling
Timeline
Call Receptionist
UIC Campus Housing
08.2023 - 05.2024
Sales Representative
CutCo Vector Marketing
02.2020 - 07.2022
Customer Service Cashier
Target
01.2020 - 08.2021
Daycare Assistant Teacher
Positive Attitude Youth Center
08.2016 - 07.2017
High School Diploma -
Pritzker College Prep
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