Rhiannon Falkner
Bellingham,WA
Summary
Proven track record in enhancing customer experiences and improving operational efficiency, notably at Lowe's. Skilled in customer service and food safety, demonstrating resourcefulness and strong problem-solving abilities. Excelled in team collaboration and interpersonal communication, significantly contributing to a welcoming environment and streamlined processes. Enthusiastic and works well with others.
Overview
4
4
years of professional experience
Work History
Custodian
Western Washington University
05.2023 - 09.2023
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
Outdoor Lawn and Garden Sales Representative
Lowe's Home Improvement
05.2021 - 09.2021
- Took lead on inventory week, working extra hours and personally logging in the catalog
- Fulfilling orders for pick up in a timely and efficient manner
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Open to being flexible occasionally working cash register
- Diligently working with others to maximize problem solving
Recreation Manager
Clear Lake Resort
05.2019 - 09.2019
- Cleaned and sanitized equipment used for service or stocking food service products.
- Cooked a prepared various meals utilizing multiple types of culinary equipment
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Managed reservations system effectively, minimizing mix-ups and overbookings.
Education
Bachelor of Science - Biochemistry
Western Washington University
Bellingham, WA06.2024
Skills
- Customer Service
- Resourceful
- Interpersonal communication skills
- Dedicated Team Player
- Strong Problem Solver
- Memory retention
Timeline
Custodian
Western Washington University
05.2023 - 09.2023
Outdoor Lawn and Garden Sales Representative
Lowe's Home Improvement
05.2021 - 09.2021
Recreation Manager
Clear Lake Resort
05.2019 - 09.2019
Bachelor of Science - Biochemistry
Western Washington University
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