Rhiannon Ferguson
Spring Lake,NC
Summary
Compassionate and dedicated CNA with experience at UPMC, skilled in patient care and vital signs monitoring. Proven ability to enhance patient satisfaction through attentive service and empathy.
Strong multitasking and organization skills demonstrated in high-pressure environments, ensuring quality care and support for patients' daily living activities.
Diligent Desired Position with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
5
5
years of professional experience
Work History
CNA
UPMC
04.2024 - 11.2025
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Server
Talbots Taproom & Terrance
08.2022 - 08.2023
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Server
J.Hicks on the Square
06.2020 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Mercer High School
Mercer, PA06.2023
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
Timeline
CNA
UPMC
04.2024 - 11.2025
Server
Talbots Taproom & Terrance
08.2022 - 08.2023
Server
J.Hicks on the Square
06.2020 - 08.2022
Mercer High School
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