Rhiannon Garcia
Sugar Grove,Illinois
Summary
Achieved personal growth by actively engaging in learning opportunities within a team-oriented environment. Strengthened team dynamics through effective communication and collaboration. Developed a positive outlook that contributes to overall team success.
Overview
21
21
years of professional experience
Work History
Warehouse operator
3M
10.2017 - 10.2018
- I worked as an operator to maintain cleanliness, clientele orders in a professional timely manner in a fast paced environment.
Office receptionist/ Mgmt.( Family Business)
Two Brothers Tree Services and Landscaping
08.2004 - 04.2025
- Oversaw communication channels for client interactions, ensuring timely responses to phone calls and order deliveries. Collaborated with the owner to address client needs effectively. Strategically planned and managed weekly routes for estimates. Partnered with management to enhance client engagement and estimate accuracy. Directed financial transactions with clientele, maintaining clear records. Resolved client concerns promptly while optimizing employee schedules.
Nursing Assistant
Bickford Assisted Living
03.2025 - 10.2025
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs, reporting changes to nursing staff for prompt intervention.
- Maintained cleanliness and safety of resident areas, adhering to health regulations.
- Collaborated with multidisciplinary teams to develop individualized care plans.
- Educated residents and families on health management and wellness strategies.
- Implemented activity programs that enhanced socialization among residents.
- Advocated for resident needs, fostering a supportive living environment through effective communication.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Documented care actions by completing records and logs in medical software system.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
Education
High School Diploma - undefined
Penn Foster High School
09.2017
Medical Assistant/ Phlebotomy - undefined
Everest Community College
North Aurora, Illinois06.2009
Skills
- Achieved efficient office operations through effective financial task management Enhanced clinical support by executing procedures such as injections and venipuncture Improved patient monitoring by accurately tracking vital signs Optimized administrative efficiency using Microsoft Billing Facilitated seamless computer system operations for diverse functions Strengthened communication channels through effective phone and fax management Streamlined appointment scheduling and cancellations Elevated customer service standards Ensured accurate billing and filing processes
Languages
Spanish: Fluent
Hobbies & Interests
I have so many hobbies and things that I love to do, but mostly spend time with my family and really appreciate how beautiful life really is. I love to go boating, fishing, and baking with my kids. My family loves to travel all around the country to see the breathtaking views, and really appreciate nature, and its peacefulness.
Referral
Patrick Hurts (DON ) 331-465-4132
Kimberly Schmidt Office Mgmt 630-639-7517
Nurse Alyssa Sabatini 630-281-0072
Nurse Julie Meza (630) 870-6014
Nurse Katie Ngalewa (717) 953-6229
Nurse Tina Brown (815) 715-6878
Michael Dradi (Father) 815-236-5356
Jessica Pérez (acquaintance) 331-465-4132
Timeline
Nursing Assistant
Bickford Assisted Living
03.2025 - 10.2025
Warehouse operator
3M
10.2017 - 10.2018
Office receptionist/ Mgmt.( Family Business)
Two Brothers Tree Services and Landscaping
08.2004 - 04.2025
High School Diploma - undefined
Penn Foster High School
Medical Assistant/ Phlebotomy - undefined
Everest Community College