Rhiannon Jenkins
Brookland,AR
Summary
Dynamic and results-driven professional with extensive pharmacy knowledge and exceptional customer service skills honed at CVS Pharmacy. Proven track record in driving sales growth and fostering teamwork, while adeptly managing multiple projects. Committed to maintaining patient confidentiality and delivering empathetic solutions to enhance customer loyalty.
Overview
3
3
years of professional experience
Work History
Shift Supervisor RX
CVS Pharmacy
Jonesboro, AR
04.2024 - Current
- Demonstrated strong leadership skills by motivating employees to perform their best, leading by example in providing excellent customer service and maintaining professional conduct.
- Contributed to sales growth by promoting store products, seasonal items, and loyalty programs to customers during their visits.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Managed multiple projects concurrently, ensuring timely delivery and high-quality results.
Front End Services TA
Walmart
Jonesboro, AR
10.2023 - 04.2024
- Attended weekly team meetings to enhance product and service knowledge and gain insight into beneficial issue resolution strategies.
- Entered service tickets into incident tracking system to facilitate faster problem identification and resolution.
- Served as a subject matter expert within the team, sharing valuable insights to improve collective performance levels.
- Facilitated positive collaboration among team members promoting an inclusive work environment that drove improved results.
Team Lead
Tasty Chick'n
Hardy, AR
12.2021 - 03.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Worked effectively in fast-paced environments.
- Gained skill at working independently and collaboratively in a team environment.
- Proved ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Highland High School
Highland, AR05-2023
Skills
- Pharmacy knowledge
- Patient confidentiality
- Sales strategies
- Independent Decision-making
- Employee scheduling
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Excellent communication
Timeline
Shift Supervisor RX
CVS Pharmacy
04.2024 - Current
Front End Services TA
Walmart
10.2023 - 04.2024
Team Lead
Tasty Chick'n
12.2021 - 03.2023
High School Diploma -
Highland High School