Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tina Osborne

Monroe

Summary

Diligent with solid background in overseeing shift operations and ensuring pharmacy compliance. Proven ability to manage teams effectively and maintain high standards in customer service. Demonstrated expertise in conflict resolution and process optimization.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

39
39
years of professional experience
1
1
Certification

Work History

Shift Supervisor RX

CVS Pharmacy
09.1998 - Current
  • Promoted patient safety by verifying prescription information against patient history, allergies, and potential drug interactions before dispensing medications.
  • Maintained open lines of communication between pharmacy staff members to encourage teamwork and streamline problem-solving efforts.
  • Demonstrated strong leadership skills by motivating employees to perform their best, leading by example in providing excellent customer service and maintaining professional conduct.
  • Facilitated seamless shift transitions through thorough communication with incoming supervisors and detailed record-keeping practices.
  • Provided excellent customer service by addressing concerns promptly, empathetically listening to complaints or issues, finding solutions that satisfied all parties involved.

Restricted Interest Tax Examiner

IRS
09.1986 - 09.1996
  • Managed high-volume caseloads, maintaining organization and prioritization to meet tight deadlines.
  • Increased tax compliance by thoroughly examining financial documents and identifying discrepancies.
  • Interpreted and applied federal and state tax codes for personal, business and corporate taxes.
  • Identified applicable laws and regulations

Education

No Degree -

WCCC
Detroit

Skills

  • Pharmacy knowledge
  • Patient confidentiality
  • Medication dispensing
  • Employee scheduling
  • Customer service

Certification

  • Licensed State of Michigan Pharmacy Technician

Timeline

Shift Supervisor RX

CVS Pharmacy
09.1998 - Current

Restricted Interest Tax Examiner

IRS
09.1986 - 09.1996

No Degree -

WCCC

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