Rhiannon Lowe
Park Forest,IL
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
11
11
years of professional experience
Work History
Paint Fill Technician
Bettinardi Golf
Tinley Park, IL
05.2022 - Current
- Paints 150-200 golf clubs with precision per day, ensuring quality finishes and client satisfaction.
- Monitors quality control, implementing corrective actions for improved production accuracy.
- Adapts to industry changes, maintaining up-to-date techniques and craftsmanship.
- Engages in skill enhancement training, contributing to team development and knowledge.
- Assists in high-end tasks and supports sand blasting and shipping during downtime.
Administrative Assistant/Intake Specialist
Elite Treatment Center
Chicago Heights, IL
07.2020 - 05.2022
- Directed visitors to departments, improving visitor flow and satisfaction.
- Handled client inquiries, resolving issues swiftly and professionally.
- Maintained reception area, ensuring a welcoming and orderly environment.
- Maintained accurate client records and performed regular audits, ensuring compliance with organizational standards.
- Fostered strong relationships with clients, enhancing trust and satisfaction, which contributed to improved client retention rates.
- Implemented a new filing system, enhancing document retrieval speed and increasing operational efficiency across departments.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Reduced errors in documentation through diligent proofreading before submission, maintaining high standards of quality control throughout the entire intake process.
- Conducted comprehensive client assessments to determine eligibility for services and benefits.
Dental Lab Coloring Specialist
America Smiles
University Park, IL
01.2018 - 07.2020
- Hand-painted over 150 zirconia implants daily, enhancing aesthetic appeal and client satisfaction.
- Collaborated with teams to meet deadlines, ensuring high-quality prosthetics delivery.
- Swiftly resolved technical issues, maintaining operational efficiency and client trust.
- Adapted to dynamic tasks, improving workflow and product reliability.
- Ensured compliance with standards, achieving notable product reliability improvements.
Food Service Worker
Camp Manitoqua
Frankfort, IL
05.2015 - 09.2018
- Delivered meals efficiently in a high-pressure setting, enhancing team collaboration.
- Improved meal preparation processes, ensuring high-quality service for retreat events.
- Adapted to dynamic work conditions, maintaining focus on customer satisfaction.
- Managed multiple tasks simultaneously, contributing to a seamless dining experience.
- Coordinated with kitchen staff to efficiently prepare and serve meals, fostering teamwork and improving service delivery.
- Provided excellent customer service by actively engaging with guests, creating a welcoming atmosphere that encouraged repeat visits.
- Maintained high standards of cleanliness and food safety, contributing to a safe dining environment and compliance with health regulations.
- Demonstrated adaptability by managing multiple tasks in a fast-paced setting, ensuring smooth operations during peak hours.
Education
High School Diploma -
Lamb’s Kingdom Academy
Monee, IL05.2016
Skills
- Intake assessment
- Compassionate communication
- Critical thinking skills
- Conflict mediation
- Cross-cultural sensitivity
- Client intake
- Insurance verification
- Multi-line phone systems
- Patient scheduling
- Inventory management
- Appointment scheduling
- Confidentiality
- Customer service
- Maintaining client records
- Problem-solving
- Attention to detail
Timeline
Paint Fill Technician
Bettinardi Golf
05.2022 - Current
Administrative Assistant/Intake Specialist
Elite Treatment Center
07.2020 - 05.2022
Dental Lab Coloring Specialist
America Smiles
01.2018 - 07.2020
Food Service Worker
Camp Manitoqua
05.2015 - 09.2018
High School Diploma -
Lamb’s Kingdom Academy