Rhiannon Maxe
Saint Paul,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Manager
Buffalo Wild Wings
06.2017 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Carefully interviewed, selected, trained, and supervised staff.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
Flight Attendant
Sun Country Airlines
12.2023 - 07.2024
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Answered passenger questions and provided solutions to issues arising during flights.
Shift Manager
Culver's Restaurant
06.2014 - 07.2017
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Excelled in every store position and regularly backed up front-line staff.
- Kept employees operating productively and working on task to meet business and customer needs.
Education
High School Diploma -
Brainerd High School
Brainerd, MN05.2016
Skills
- Customer service
- Team leadership
- Time management
- Verbal and written communication
- Staff training and development
- Task delegation
- Shift scheduling
- Schedule preparation
- Complex Problem-solving
Timeline
Flight Attendant
Sun Country Airlines
12.2023 - 07.2024
Manager
Buffalo Wild Wings
06.2017 - Current
Shift Manager
Culver's Restaurant
06.2014 - 07.2017
High School Diploma -
Brainerd High School
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