Rhiannon McClanahan
Rome,GA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Manager/Server/Bartender/Host
Mullet Bay Seafood Restaurant
03.2018 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Managed and motivated employees to be productive and engaged in work.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Server/Host
Olive Garden Restaurant
03.2015 - 08.2017
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Answered customers' questions, recommended items, and recorded order information.
- Increased sales significantly by upselling higher-end products to customers.
Education
American Studies - Cultural Studies And Communications
College of Coastal Georgia
Brunswick, GA05.2022
Skills
- Team leadership
- Complex Problem-solving
- Project planning
- Verbal and written communication
- Staff management
- Customer service
- Relationship building
- Clear communication
- Work prioritization
- Coaching and mentoring
- Conflict resolution
- Cross-functional teamwork
- Staff training and development
Timeline
Manager/Server/Bartender/Host
Mullet Bay Seafood Restaurant
03.2018 - Current
Server/Host
Olive Garden Restaurant
03.2015 - 08.2017
American Studies - Cultural Studies And Communications
College of Coastal Georgia
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