Rhiannon Minto
Bowling Green,KY
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Strong relationship building skills to support patients, clients and coworkers with both empathy and professionalism.
Overview
10
10
years of professional experience
Work History
Childcare Assistant
Total Fitness Connection
Bowling Green, KY
09.2026 - Current
- Supervise children in Total Fitness Connection childcare room during member workouts.
- Engage with children and entertain them during their visit.
- Check in and release children using club attendance procedures.
- Sanitize toys, play surfaces, and shared equipment throughout shifts.
- Vacuum and tidy up play area
- Lockup at end of shift.
Front Desk Receptionist
Massey Springs Assisted Living
Bowling Green, KY
04.2024 - Current
- Greet residents and visitors warmly, fostering a welcoming atmosphere and positive first impressions.
- Assist residents by answering questions or giving help that is needed.
- Manage incoming calls and direct them to appropriate staff members.
- Conduct tours of assisted living facility and independent living villas, showcasing community features and promoting resident engagement.
- Assist with nightly dinner service, ensuring residents received timely and attentive support.
- Go over the days menu with each resident to make changes needed.
- Fill out resident maintenance requests.
- Sort and deliver mail and other packages to residents
- Support organization of special events to enhance community engagement.
- Foster relationships with residents, clients and their family members.
Prenatal Department Receptionist
Fairview Community Healthcare
Bowling Green, KY
06.2016 - 04.2024
- Greet patients and visitors with a friendly demeanor.
- Manage incoming calls and rout them to appropriate departments.
- Schedule appointments and maintained calendar for healthcare providers.
- Knowledge of multi phone system.
- Take patient payments
- Enter and update patient information
- Request patient records
- Typing
- Faxing
- Scanning
Education
Butler County High School
Morgantown, KYSkills
- Appointment scheduling
- Multi-line phone management
- Resident management systems
- Patient and client relations
- Customer service
- Data entry
- Patient care and activities assistance
- Office organization
- Time management
- Problem solving
- Computer literacy
References
References available upon request.
Timeline
Childcare Assistant
Total Fitness Connection
09.2026 - Current
Front Desk Receptionist
Massey Springs Assisted Living
04.2024 - Current
Prenatal Department Receptionist
Fairview Community Healthcare
06.2016 - 04.2024
Butler County High School