Rhiannon Oxendine
Pembroke,NC
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Mikotos. Demonstrated reliability in managing cash and inventory with precision. Skilled in product knowledge and restocking, contributing to a seamless shopping experience. Achieved notable accuracy in financial transactions, embodying punctuality and exceptional service delivery.
Overview
7
7
years of professional experience
Work History
Cashier
Mikotos
Pembroke, NC
12.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Pharmacy Technician
Drugs America
Lumberton, NC
07.2023 - 11.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Cashier
Food Lion
Lumberton, NC
01.2022 - 05.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Shelf Stocker
Walmart
Orlando, FL
01.2018 - 05.2021
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Unloaded arriving product stock and moved to store display areas.
- Checked and pulled defective or expired products from shelves.
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
Education
Certification - Pharmacy Technician
Robeson Community College
Lumberton, NC06.2022
High School Diploma -
Purnell Swett High School
Pembroke, NC06.2016
Skills
- Customer service excellence
- Reliability and punctuality
- Product restocking
- Product knowledge
- Merchandise restocking
Timeline
Cashier
Mikotos
12.2024 - Current
Pharmacy Technician
Drugs America
07.2023 - 11.2024
Cashier
Food Lion
01.2022 - 05.2023
Shelf Stocker
Walmart
01.2018 - 05.2021
Certification - Pharmacy Technician
Robeson Community College
High School Diploma -
Purnell Swett High School