Rhiannon Waddell
Nettleton,MS
Summary
Friendly receptionist with background in office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Very organized, on time, and always has a smile.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Admissions & Discharge Coordinator
North Mississippi Medical Center
Tupelo, MS
09.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected co-payments, processed transactions and updated relevant records.
- Completed data entry and filing to keep records updated for easy retrieval.
- Completed all tasks in compliance with company policies and procedures.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Resolved customer problems and complaints.
- Routed incoming mail and messages to relevant personnel without delay.
- Trained new employees on front desk procedures, contributing to a well-prepared team.
- Daily Deposits for front desk staff.
Teacher Assistant
Lee County School District
Tupelo, MS
04.2014 - 04.2022
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Supervised recess, lunch and daily student intake and dismissal.
- Completed daily reports, meal count sheets, and attendance logs.
- Assisted in lessons, curriculum and homework planning.
- Distributed tests, assignments and handouts per teacher specifications.
- Graded assignments and reported individual progress to teacher.
- Monitored students during quizzes and tests.
Education
Associate of Arts - Early Childhood Education
Itawamba Community College
Fulton, MS05.2022
High School Diploma -
Rogers High School
Florence, AL05.1999
Skills
- Call Answering and Routing
- Fee Collection
- Word Processing
- Business Administration
- Scheduling Appointments
- Coordination
- Bank Deposits
- Multi-Line Telephone Systems
- Customer Service
- Email Software
- PC Proficiency
- Organization Skills
- Spreadsheet Tracking
- Reminder Calls
- Data Inputting
- Billing and Payment Processing
Certification
- First Aid/CPR Certified
- Employee of the Month-November 2023, January 2024 and May 2024
- 7 Star Awards
Timeline
Admissions & Discharge Coordinator
North Mississippi Medical Center
09.2022 - Current
Teacher Assistant
Lee County School District
04.2014 - 04.2022
Associate of Arts - Early Childhood Education
Itawamba Community College
High School Diploma -
Rogers High School