Rhionna Jones
Houma,LA
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excellent in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
2
2
years of professional experience
Work History
Server
Texas Roadhouse
Houma, LA
09.2024 - 12.2024
- Managed multiple tables and orders simultaneously in a fast-paced environment.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Cashier
Rouses Market
Houma, LA
06.2023 - 11.2024
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Helped customers find specific products, answered questions, and offered product advice.
- Learned roles of other departments to provide coverage and keep store operational.
- Built and maintained productive relationships with employees.
Education
Bachelor of Science - Business Administration
Nicholls State University
Thibodaux, LA05-2028
Skills
- Excellent customer service abilities
- Strong interpersonal and communication skills
- Detail-oriented and organized
- Proficient in cash handling and POS systems
- Ability to work efficiently in a team environment
- Foreign language proficiency
- Sales expertise
- Customer service
- Guest engagement
Accomplishments
- 40+ Hours of Volunteer Work
- TOPS Scholarship
- 3.8 GPA
Timeline
Server
Texas Roadhouse
09.2024 - 12.2024
Cashier
Rouses Market
06.2023 - 11.2024
Bachelor of Science - Business Administration
Nicholls State University
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