Rhionna Martinez
Milliken,CO
Summary
Hello, my name is Rhionna Martinez. I am a 19-year-old female from Milliken Colorado. I have always been drawn to the idea of being a construction manager because it runs in my family. My dad and a few of my uncles are in the construction industry and they are all very special to me. It is my dream to follow in their footsteps.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
Santiago's Restaurant
04.2023 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Answered customers' questions, recommended items, and recorded order information.
Construction Field Supervisor
DCB Construction
05.2023 - 08.2023
- Inspected completed work to verify quality standards and compliance with criteria.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
- Checked equipment to determine if maintenance was required.
- Reviewed project details to specify correct materials and equipment for job sites.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Established clear priorities and production quality standards.
- Monitored usage of supplies and materials to establish cost-effective operations.
Crew Member
McDonald's
08.2021 - 05.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Trained new team members on procedures, customer service, and sales techniques.
Maintenance Technician
St. Louis Catholic Church
05.2021 - 07.2021
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Education
Associate of Applied Science - Construction Management
Aims Community College
Greeley, CO05.2025
High School Diploma -
Roosevelt High School
Johnstown, CO05.2023
Skills
- Guest Relations Management
- Menu Recommendations
- Safe Food Handling
- Customer Service
- Dining Area Maintenance
- Order Accuracy
- OSHA Compliance
- Schematics and Blueprints
- Workplace Safety
- Cost Estimation
- Site Inspection
- Daily Reporting
- Effective Communication
- Materials Management
- Teamwork and Collaboration
- Equipment Installation
- Documentation
- Tool Management
- Codes Compliance
- Painting
- Drywalling
- Parts Replacement
Accomplishments
- Repeatedly commended for working in a safe, efficient, and accurate manner.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with a team of 10 in the development of installing storage unit doors.
Certification
- OSHA Certification
- Certified Field Supervisor, DCB Construction - May 2023 to August 2023
Timeline
Construction Field Supervisor
DCB Construction
05.2023 - 08.2023
Waitress
Santiago's Restaurant
04.2023 - Current
Crew Member
McDonald's
08.2021 - 05.2023
Maintenance Technician
St. Louis Catholic Church
05.2021 - 07.2021
Associate of Applied Science - Construction Management
Aims Community College
High School Diploma -
Roosevelt High School
- OSHA Certification
- Certified Field Supervisor, DCB Construction - May 2023 to August 2023
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