Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.
PROFESSIONAL SUMMARY
Experienced Sales Associate with over seven years of expertise in retail operations, merchandising, and customer service. Adept at handling store opening and closing procedures, money management, and serving diverse customer needs. Proven leader with experience in training, sales strategies, and ensuring exceptional client satisfaction.
CORE SKILLS
• Sales Strategies and Trends
• Stocking and Replenishment
• Merchandising Expertise
• Multi-tasking and Problem-solving
• Customer Relationship Management
• Leadership and Training
• Administrative Organization
PROFESSIONAL EXPERIENCE
Sales Associate
Macy’s | Yorktown Heights, NY
October 2017 – 2024
• Hired as a seasonal associate and transitioned to a full-time role in February 2018.
• Worked as a Store Champion during the 2019 holiday season, achieving sales targets and promoting team collaboration.
• Gained versatile experience by working across multiple departments, including jewelry, shoes, home, kids, and customer service.
• Promoted to Selling and Support Captain (2022–2024), leading sales initiatives and providing mentorship to team members.
• Served as “At Your Service Captain” in 2024, managing customer service operations and enhancing client satisfaction.
- filing all bills and organizing paperwork
- answering phone and handling correspondence
- coordinating the facilities reservations
- keeping the center and facilities in order for all occasions
- miscellaneous purchases such as stationeries, cleaning supplies…etc.