Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Cover Letter
Timeline
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Rhoda Stevens
Open To Work
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Rhoda Stevens

Staffing Coordinator
Lexington,KY

Work Preference

Job Search Status

Open to work

Desired Job Title

Staffing Specialist / Recruiter/ MarketingOwner & OperatorFront Office CoordinatorCustomer Service Lead MTSenior Staffing Coordinator / Recruiter

Summary

Dedicated Home Health Care & Staffing Specialist with comprehensive expertise in caregiver recruitment, compliance, and operational management. Skilled in developing recruiting strategies and conducting community outreach, ensuring a steady pipeline of qualified staff. Recognized for maintaining high standards in care delivery while managing client relations and documentation accuracy.

Overview

1
1
Certification
18
18
years of professional experience

Work History

Staffing Specialist / Recruiter/ Marketing

Allpro Homecare Staffnet
Lexington, KY
11.2024 - Current
  • Develop and execute recruiting strategies to source qualified caregivers and clinical staff.
  • Conducted job fairs and community outreach to enhance recruitment efforts and attract diverse talent.
  • Scheduled staff for private pay, long term care, and veterans to ensure adequate coverage and support.
  • Managed contract employees and addressed performance issues to maintain compliance with safety and HR policies.
  • Maintain accurate documentation and participate in ongoing compliance training.

Owner & Operator

Loved Ones In Home Care
Nicholasville, KY
02.2021 - 02.2024
  • Coordinated daily operations of home care agency, focusing on staffing, scheduling, client onboarding, and care plan development to ensure client satisfaction.
  • Monitored compliance with home health care laws and documentation standards, facilitating caregiver credentialing to uphold service integrity.
  • Managed payroll and billing processes while fostering strong client relations to maintain service quality and satisfaction.

Front Office Coordinator

Kindred Home Health
Remote/Home
04.2020 - 10.2022
  • Coordinated physician signatures and maintained precise patient records to support high-quality patient care.
  • Managed high-volume inbound/outbound calls and patient inquiries.
  • Processed weekly medical billing and bi-weekly payroll, ensuring timely compensation and accurate financial records.
  • Completed new hire paperwork and facilitated HR functions to streamline employee onboarding.

Customer Service Lead MT

American Medical Technology
07.2018 - 02.2020
  • Supervised CSR team, ensuring accurate workflows and timely order processing.
  • Provided training, coaching, and performance oversight.
  • Managed departmental communication and documentation, facilitating cross-department collaboration.

Senior Staffing Coordinator / Recruiter

Malone Solutions
07.2015 - 02.2018
  • Coordinated schedules for 100 employees, optimizing weekly shift assignments for operational efficiency.
  • Facilitated orientations and ensured compliance with onboarding procedures for all new hires.
  • Responded to client inquiries efficiently, enhancing overall service quality.

Payroll Coordinator

Kindred Home Health
04.2012 - 03.2015
  • Processed payroll and audited results to ensure compliance with payroll regulations.
  • Resolved payroll issues while training field staff on best practices.
  • Reviewed HR and payroll policies to maintain current knowledge of regulations.

Staffing Coordinator / Recruiter / Marketing

Right At Home
05.2008 - 04.2012
  • Coordinated caregiver recruitment, job fairs, and community outreach to attract qualified candidates.
  • Executed daily marketing initiatives targeting physicians, hospitals, and senior care facilities to enhance brand visibility.
  • Facilitated client onboarding and care plan coordination to ensure seamless integration of services.

Education

Associate of Applied Business - Medical Information Systems

Garnett Career Technology
Charleston, WV
06-2006

High School Diploma -

Charleston High School
Charleston, WV

Skills

  • Recruitment and onboarding
  • Staffing compliance
  • Client relationship management
  • Talent scheduling
  • Payroll management
  • HR operations
  • Performance management
  • Operational oversight
  • Recruitment marketing
  • Medical software expertise
  • Workday and QuickBooks knowledge
  • Scheduling systems expertise
  • Microsoft Office proficiency
  • Communication tools
  • Detail orientation
  • Problem solving
  • Team leadership and training
  • Communication skills
  • Problem solving
  • Detail orientation

Certification

Certification Driver's License

Cover Letter

Dear Hiring Manager, I am expressing a strong interest within your organization. With over 16 years of experience in home health care staffing, HR operations, compliance, and caregiver management, I bring a strong blend of leadership, regulatory knowledge, and hands-on operational expertise that aligns directly with the needs of your team. Throughout my career, I have worked extensively in home health care environments, including Kindred, Right At Home, and my own agency, Loved Ones In Home Care. I am highly experienced in home health care laws, caregiver credentialing, patient documentation standards, and compliance requirements. My proficiency with AxisCare and other medical software systems allows me to manage scheduling, care plans, and documentation with accuracy and efficiency. I excel in building strong relationships with clients, caregivers, and interdisciplinary teams. Whether coordinating complex schedules, onboarding new staff, resolving compliance issues, or supporting families through the admissions process, I bring professionalism, compassion, and a commitment to high-quality care. I would welcome the opportunity to contribute my experience to your organization and support your mission of delivering exceptional home health care services. Thank you for your time and consideration. I look forward to the possibility of joining your team. Sincerely, Rhoda Stevens

Timeline

Staffing Specialist / Recruiter/ Marketing

Allpro Homecare Staffnet
11.2024 - Current

Owner & Operator

Loved Ones In Home Care
02.2021 - 02.2024

Front Office Coordinator

Kindred Home Health
04.2020 - 10.2022

Customer Service Lead MT

American Medical Technology
07.2018 - 02.2020

Senior Staffing Coordinator / Recruiter

Malone Solutions
07.2015 - 02.2018

Payroll Coordinator

Kindred Home Health
04.2012 - 03.2015

Staffing Coordinator / Recruiter / Marketing

Right At Home
05.2008 - 04.2012

Associate of Applied Business - Medical Information Systems

Garnett Career Technology

High School Diploma -

Charleston High School
Rhoda StevensStaffing Coordinator