Naima Bastian
New Orleans,USA
Summary
Results-driven HR professional with extensive experience in employee relations and conflict resolution, fostering positive workplace environments. Led HR functions including recruitment, benefits administration, and strategic management, while ensuring compliance with federal regulations. Developed and delivered training programs to enhance employee engagement and understanding. Mentored HR teams, improving departmental efficiency and teamwork.
Overview
1
1
Certification
9
9
years of post-secondary education
15
15
years of professional experience
Work History
Sr. Human Resource Specialist
Maximus
Remote East, FL
01.2019 - 01.2026
- Analyze HR data to formulate strategic recommendations that drive organizational value.
- Facilitate efficient delivery of HR processes, programs, and policies by applying specialized knowledge.
- Direct and resolve escalated employee conflicts, ensuring swift and equitable solutions.
- Investigate and resolve statutory and policy-related employee concerns, upholding organizational integrity.
- Address and resolve employee disciplinary actions promptly, maintaining fairness and compliance.
- Conduct training sessions that promote a positive work environment, aligning with company values.
- Enhanced operational efficiency of cross-functional teams by providing strategic HR guidance and input.
- Supported six management teams during the pandemic, tripling the average HR specialist's support scope.
- Perform monthly audits to ensure accuracy and currency of employee data.
- Secured minimum 4% annual raise and bonus for exceeding performance goals, nearing maximum of 5%.
Lead Sr. Human Resource Generalist
Access Healthcare
New Orleans, LA
01.2017 - 01.2019
- Led negotiations and implementations of diverse insurance benefits programs, including health, dental, vision, LTD, STD, and life insurance, optimizing plan features and cost.
- Oversaw 403B program, conducting audits and managing plan documents to ensure regulatory compliance and accuracy.
- Conducted new employee orientations to thoroughly acquaint employees with benefit plans and enrollment procedures.
- Managed and cross-trained HR Generalists and HR Coordinators, enhancing team skills and departmental functionality.
- Acted as a liaison between employees and insurance providers, resolving issues and facilitating effective plan utilization.
- Coordinated employee recognition and wellness programs, enhancing workplace culture and promoting employee engagement.
- Advised employees on benefits policies and procedures, improving understanding and facilitating enrollment.
- Honored as Employee of the Month seven times and Employee of the Year once, recognizing outstanding performance and dedication to excellence.
Sr. Human Resource Generalist
Bio-scrip Infusion Partners
New Orleans, LA
01.2016 - 01.2017
- Managed the full recruitment cycle, including researching appropriate recruiting sources, positioning, and posting job openings to attract qualified candidates.
- Managed recruitment cycle by sourcing candidates, reviewing applications, and conducting interviews to find the best fit., researching recruiting sources and posting job openings to attract qualified candidates.
- Utilized applicant tracking systems and other recruitment tools to ensure timely and accurate documentation of candidate data.
- Coordinated background checks and reference checks, prepared offer and rejection letters, and streamlined hiring processes.
- Administered company-sponsored benefits for over 200 employees, enhancing employee satisfaction and retention.
- Maintained meticulous employee records, ensuring timely updates and compliance with employment laws.
- Oversaw HR inquiries, handling employment verifications, workers' compensation claims, unemployment insurance, and garnishments.
- Managed the HR department independently for over a year, demonstrating exceptional capability and leadership in the absence of additional HR specialists.
- Advocated for and hired an HR Assistant to support departmental functions, optimizing workflow and departmental efficiency.
Human Resource Service Manager
Archdiocese Christopher Homes
New Orleans, LA
10.2010 - 04.2016
- Managed comprehensive employee benefits, enhancing employee satisfaction and retention.
- Administered employee benefits, handling enrollments, terminations, claims resolution, and change reporting.
- Oversaw the 401K program, including audits and plan document management, ensuring compliance and accuracy.
- Approved invoices for payment, serving as primary resource for employees on benefits and policies to enhance support and understanding.
- Processed employee Family Medical Leave Act (FMLA) requests, ensuring compliance and timely handling to support employee needs.
- Conducted monthly reconciliation of invoices to maintain accurate financial records.
- Recorded and processed relocation expenses, streamlining administrative procedures for employee transitions.
- Assumed HR Manager role following unexpected resignation, demonstrating adaptability and readiness to lead HR functions.
- Initially hired as a Medical Service Coordinator, rapidly promoted to HR within less than two months due to exceptional performance and potential recognized by management.
Education
Bachelor of Science - Human Resources
Southern New Hampshire University
Manchester, NH 08.2017 - 08.2026
Associate - Licensed Practical Nursing
Sidney N. Collier
New Orleans , LASkills
- Employee relations
- Benefits management
- 401K management
- FMLA management
- COBRA management
- Conflict management
- Recruitment onboarding
- HRIS
- ADP
- Kronos
- Workday
- UKG PRO
- Data analytics
- HR analytics
- Strategic HR
- ADA
Certification
SHRM Certified Professional (SHRM-CP), 06/01/16
Hr Technologies
- ADP
- Kronos
- Workday
- Deltek
- Appian
- UKG PRO
- CO – PILOT
- HRIS
Timeline
Sr. Human Resource Specialist
Maximus
01.2019 - 01.2026
Bachelor of Science - Human Resources
Southern New Hampshire University
08.2017 - 08.2026
Lead Sr. Human Resource Generalist
Access Healthcare
01.2017 - 01.2019
Sr. Human Resource Generalist
Bio-scrip Infusion Partners
01.2016 - 01.2017
Human Resource Service Manager
Archdiocese Christopher Homes
10.2010 - 04.2016
Associate - Licensed Practical Nursing
Sidney N. Collier