Rhonda Allen
Dubach,LA
Summary
To obtain a position with an organization that will enable me to utilize my training and abilities, that would provide me the opportunity for advancement and personal growth.
Overview
39
39
years of professional experience
Work History
Auto Insurance Salesperson
US Agencies …………………
2001.01
- Responsible for quotes, Customer service, bookkeeping.
Customer Service Representative
Brightspeed Communications
2023.12 - 2024.01
- Spreadsheet and data processing
File Clerk, Claim Representative
Allen Service Company
2015.01 - 2023.01
- Residential & Commercial Cleaning Currently have contract with Children's Coalition for Northeast Louisiana
- Supervise the cleaning of five daycares
- Also Ruston Chamber of Commerce building.
- Responsibilities included retrieving and changing stored data, filing and sorting, Public relations, customer satisfaction, Disaster Customer Call Center, Customer Service Hot-Line, accounting, staff trainer for agent interns and employee orientation.
Green Clinic
2022.03 - 2022.10
Account Specialist
CenturyLink ...........................
2009.01 - 2015.01
- Vendor invoice spreadsheet review and payment
Mailroom / Data Entry / Team Lead
Chase Mortgage Loan ...........
2002.01 - 2008.01
Bookkeeper /Payroll
Christian Care Service
2001.01 - 2002.01
Microfilming Clerk, Data Entry Clerk
State Farm Insurance Company
1985.01 - 2001.01
Education
Basic Claims Course – -
Claim Processor School
1999
1998
Growth Enhancement Program – -
1997
Insurance Courses – Investigation 1 and Investigation 11 -
West Monroe High School
1983
Skills
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
Additional Information
- AWARDS RECEIVED: , Perfect Attendance Award – (1985-1997) , (1999-2000) Who’s Who for State Farm Activities – (1999) Employee of the Year – (1998) Swamper Tamer Award – Customer Service (1996-1997
Timeline
Customer Service Representative
Brightspeed Communications
2023.12 - 2024.01
Green Clinic
2022.03 - 2022.10
File Clerk, Claim Representative
Allen Service Company
2015.01 - 2023.01
Account Specialist
CenturyLink ...........................
2009.01 - 2015.01
Mailroom / Data Entry / Team Lead
Chase Mortgage Loan ...........
2002.01 - 2008.01
Auto Insurance Salesperson
US Agencies …………………
2001.01
Bookkeeper /Payroll
Christian Care Service
2001.01 - 2002.01
Microfilming Clerk, Data Entry Clerk
State Farm Insurance Company
1985.01 - 2001.01
Basic Claims Course – -
Claim Processor School
Growth Enhancement Program – -
Insurance Courses – Investigation 1 and Investigation 11 -
West Monroe High School