Rhonda Baucom
Ararat,NC
Summary
Astute Business Owner successful in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalizing on new trends and technologies to boost business initiatives and reach sales objectives. Detail-oriented Business Owner/Operator lends superior savvy to meet day-to-day and long-term strategic planning needs. Boasts strong 9-year career serving as key stakeholder in all organizational decisions. Particular focus on maintaining strong environment of CRM excellence and relationships with key suppliers and contractors. Proven track record in cultivating proactive aims to help business operations flourish. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position in Remote environment. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Business Owner/Operator
ELECTRIC TAN LLC And Boutique
DOBSON , NORTH CAROLINA
2017.01 - Current
- Produced and mailed invoices, payment reminders and financial notices
- Contacted customers and third party payers to pursue payments
- Proficient with Microsoft Excel, Word and Outlook
- Detail Oriented
- Strong problem-solving skills and work ethics
- Excellent verbal, written, and interpersonal communication skills
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options
- Processed payment via telephone and in person with focus on accuracy and efficiency
- Oversaw end-to-end business processes to maintain proficiency and profitability
- Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports
- Maintained motivated and well-paid sales team by calculating commission payments on time
- Input income and expense details into database to track business finances and address variances
- Customer service experience, including resolving customer issues
Experience with Microsoft Office using programs such as Access, Word, and Excel
Experience completing and/or maintaining records and reports
Experience in record keeping
Experience with letter writing, using correct spelling, punctuation, and proofreading
Teacher Leader
Surry County Schools
Mount Airy , NC
1997.08 - 2007.07
- Planned and implemented integrated lessons to meet national standards.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Piloted program to address proposed state subject area competencies and standards.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.
- Attended and facilitated IEP meetings for students and families.
- Directed after-school tutoring and mentoring program serving elementary school students.
- Completed daily reports, meal count sheets and attendance logs.
- Graded and evaluated student assignments, papers and course work.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
Education
Bachelor of Arts - Education
Lees-McRae College
Banner Elk, NC05.2003
Associate of Science - Education
Surry Community College
Dobson, NC05.2001
Skills
- Proficient with Microsoft Excel, Word and Outlook
- Detail Oriented
- Strong problem-solving skills and work ethics
- Excellent verbal, written, and interpersonal communication skills
- Billing statement review
- Collections duties
- Invoicing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Owner/Operator
ELECTRIC TAN LLC And Boutique
2017.01 - Current
Teacher Leader
Surry County Schools
1997.08 - 2007.07
Bachelor of Arts - Education
Lees-McRae College
Associate of Science - Education
Surry Community College
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