Rhonda Beatty

• Processing Referrals orders as directed by Provider
• Obtaining Prior Approvals pending insurance company requirements (Tricare, VA, various Medicaid plans, Medicare and Medicare Replacement plans, and various commercial insurances)
• Verification of ICD and CPT codes
• Scheduling appointments (Ultrasounds, Cardiology testing, PET and Biopsies, and other professional services)

Due to Ardent taking over all Referrals from specialty clinics I was asked to work in the clinic

• Ancillary testing
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Administer medications, injections, and specialty blood draw
• Enter orders as directed by Provider
• Address patients concerns via MyChart, phone calls and/or in person.
• Notify patient with test results and schedule various procedures (UBUS, CT's, PFT's, PET, and etc)

• Processing Referrals orders as directed by Provider
• Obtaining Prior Approvals pending insurance company requirements (Health Access, various Medicaid plans, Medicare, commercial insurances)
• Scheduling appointments (explain tests or appointment preparations to patients for outside appointments
• Communicate with Providers regarding patients referred for ancillary test/appointment with outside Providers regarding scheduling issues, results, follow-ups and other necessary issues; eClinicalWorks, Epic, Outlook, Excel
• Other support.

I took time off after my mother passed to get everything taken care of financially and selling of house and properties and to take care of myself.

• Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
• Upheld HIPAA compliance through careful management of confidential patient records and lab results.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
• Centrifuged blood samples as outlined in clinical protocols.
• Packaged and shipped specimens to central lab daily.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Provided excellent customer service while verifying patient information and insurance at registration.

• Position required face-to-face interaction with insurance applicants
• Managed high volume of calls for scheduling/rescheduling exams or specialized testing and confirming exams
• Answer any inquires that the client may have or requests that insurance company requires
• Interviewing client (Medical history, social history, family history, etc.); completing paperwork, data entry, scanning and uploading to company database; obtain vital signs, specimen collections, labeling specimen, processing specimen for transportation.
• Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
• Upheld HIPAA compliance through careful management of confidential patient records and lab results.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
• Centrifuged blood samples as outlined in clinical protocols.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

• My mother was having serious health issues so I jumped in and started taking care of her and getting her moved in with me - Unfortunately - she passed of metastatic melanoma stage IV on February 26, 2020.

• Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
• Upheld HIPAA compliance through careful management of confidential patient records and lab results.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
• Centrifuged blood samples as outlined in clinical protocols.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Completed proper sanitation and cleaning of equipment and work areas between patients.

I also worked for Marion Clinic as a Referral Coordinator until the clinic closed it's doors