LASHONDA KAYMORE
Orange Park
Summary
Lead Medical Assistant with a Bachelor’s Degree in Healthcare Administration and over 20 years of diverse clinical experience. Specializes in patient referral coordination and insurance pre-authorizations, enhancing patient care processes. Recognized for problem-solving abilities, patient advocacy, and adaptability in various healthcare settings.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Referral & Insurance Specialist
Pulmonary Associates of St. Augustine
St. Augustine
08.2024 - Current
- Manages insurance pre-authorizations and Appeals to streamline patient care processes.
- Coordinates new patient referrals and ensures timely scheduling and onboarding.
- Monitored and scheduled hospital follow-up visits to ensure compliance with care timelines.
- Authorized and coordinated testing including sleep study, bronch, EBUS, biopsies, PET CT, CT scans to facilitate patient diagnostics.
- Knowledgeable of PFT Pulmonary Function test, Six minute walks, and FENO testing.
- Provided training to patients on effective inhaler usage to promote adherence.
- Cross-trained in administrative and clinical roles, enhancing team operations.
- CPAP/ BPAP Machine ordering and Supplies through DME Company through Parachute Health.
Medical Assistant / Lead Scribe
Southeast Orthopedic Specialist Sports Medicine
St. Augustine
08.2022 - 07.2023
- Served as personal scribe for sports medicine orthopedic surgeon, providing precise documentation to support patient care.
- Scheduled surgeries and coordinated comprehensive pre-operative and post-operative care plans to enhance patient outcomes.
- Assisted with wound care, suture removal, casting, and joint injection preparation.
- Executed diagnostic imaging tasks, ensuring accurate results for MRI, X-rays, and blood draws to facilitate timely diagnosis.
- Manage insurance for Authorizations and Appeals.
Medical Assistant
First Coast Heart & Vascular
St. Augustine
05.2020 - 07.2022
- Monitored vitals, performed EKG testing, and provided patient education on medication management to enhance treatment adherence.
- Facilitated pre-operative and medical clearances with comprehensive documentation to support timely procedures.
- Coordinated scheduling of diagnostic tests, including echocardiograms and stress tests, to optimize patient flow.
Medical Assistant / Lead Pediatrics
Azalea Health
Palatka
11.2014 - 05.2020
- Managed vaccine storage and compliance, ensuring readiness for patient immunizations.
- Maintained VFC program compliance through diligent temperature monitoring and inventory management.
- Performed phlebotomy, prepared lab specimens, and conducted simple lab tests.
- Supervised and trained medical assistants, improving coordination and service delivery.
Education
Bachelor's Degree - Healthcare Administration
City College
Gainesville, FL01-2018
Skills
- Pre-authorization management
- Authorization management
- Insurance Claims Processing
- Patient Management Systems
- EMR Systems
- Healthcare Software
- Epic
- Medical Coding
- Workflow optimization
- Patient advocacy
- Medical records management
- VFC program management
- Scheduling management
- Clinical Documentation
- Billing coding
- Healthcare Regulations
- Patient Accounts Management
- Referral coordination
- Customer service
- Data management
- Cross-Functional Coordination
- Team Leadership
- Attention to detail
- Effective communication
- Patient education
- Team building
- Problem-solving
- Communication
- Documentation
- Reporting
- Problem solving
- Supply Chain Coordination
- Citrix
- Healthcare compliance
- Authorization Negotiation
- Healthcare compliance
- Account management
- Healthcare Regulations
- Authorization Negotiation
- Customer service
Certification
- Medical Assistant Certified
- American Red Cross Certified
- VFC Provider Staff Training Certification
Timeline
Referral & Insurance Specialist
Pulmonary Associates of St. Augustine
08.2024 - Current
Medical Assistant / Lead Scribe
Southeast Orthopedic Specialist Sports Medicine
08.2022 - 07.2023
Medical Assistant
First Coast Heart & Vascular
05.2020 - 07.2022
Medical Assistant / Lead Pediatrics
Azalea Health
11.2014 - 05.2020
Bachelor's Degree - Healthcare Administration
City College