Jayla Brewer
Laveen,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sales Associate
99 Cent Only Store
07.2019 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed returns, exchanges and refunds in accordance with store policy.
Financial Aid Advisor
Arizona State University
06.2021 - 07.2022
- Provided exceptional customer service to students, parents, faculty, and staff seeking assistance with financial aid matters.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Counseled students and parents about financial aid options and program details.
Student Success Coach
Arizona State University
06.2022 - 04.2024
- Connected students with appropriate resources, including tutoring services, financial aid assistance, and mental health counseling.
- Developed strong rapport with students by actively listening to their concerns and needs, fostering a supportive learning environment.
- Provided ongoing feedback on students'' personal growth and academic achievements, celebrating successes along the way.
Education
Bachelor of Science - Health Education
Arizona State University
Tempe, AZ05.2024
Skills
- Networking and relationship building
- Problem-solving abilities
- Customer Service
- Administrative abilities
Timeline
Student Success Coach
Arizona State University
06.2022 - 04.2024
Financial Aid Advisor
Arizona State University
06.2021 - 07.2022
Sales Associate
99 Cent Only Store
07.2019 - 06.2021
Bachelor of Science - Health Education
Arizona State University
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