Rhonda Bodin
Duluth,MN
Summary
Results-driven Certified Pharmacy Technician with extensive experience at Fond Du Lac Reservation. Expert in medication dispensing and inventory control, enhancing workflow efficiency and accuracy. Proven ability to train staff and optimize operations, ensuring compliance with HIPAA and pharmacy regulations while delivering exceptional customer service. Committed to improving patient safety and satisfaction.
Overview
17
17
years of professional experience
Work History
Certified Pharmacy Technician
Fond Du Lac Reservation
Duluth, MN
12.2025 - Current
- Processed prescriptions accurately, verifying patient information and medication details for safe dispensing.
- Prepared medication orders, labels, and packaging while following pharmacy procedures and refill workflows.
- Assisted pharmacists with prescription entry, data review, and insurance claim processing.
- Maintained organized medication inventory, restocking supplies and monitoring expiration dates.
- Communicated with patients and providers to support prescription status updates and refill coordination.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Responded to pharmacy requests promptly, ensuring efficient service and accurate daily operations.
- Supported controlled substance handling, documentation, and secure pharmacy storage practices.
- Developed a systematic approach to organize medications, reducing errors and improving efficiency in the workflow.
- Reduced medication waste by implementing proper disposal procedures compliant with environmental guidelines.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Managed opening and closing duties for pharmacy.
Lead Certified Pharmacy Technician
Fond Du Lac Reservation
Duluth, MN
10.2009 - 08.2021
- Supervised pharmacy technician workflows, ensuring accurate prescription processing and timely medication support.
- Trained new staff on dispensing procedures, inventory controls, and pharmacy compliance standards.
- Verified prescription orders for accuracy, dosage consistency, and appropriate patient information.
- Coordinated medication inventory, reducing stock discrepancies and maintaining organized supply levels.
Education
GED -
Adult Learning Center
Duluth, MN11.2011
Skills
Data entry
Attention to detail
Problem-solving skills
Customer service
HIPAA regulations
Medication dispensing
Filling prescriptions
Manual and automated medication dispensing
Workflow optimization
Pharmacist support
Drug storage procedures
Pharmacy and customer records management
Patient confidentiality
Pharmacy law compliance
HIPAA
Updating medication histories
Drug inventory control
Multitasking and organization
Verbal and written communication
FDA compliance
Medication safety protocols
Stocking medications
Pharmacy operations
FDA and HIPAA compliance
Troubleshooting malfunctioning equipment
Drug security
Proper labeling procedures
Refill requests
Confidentiality and HIPAA
Answering customer questions
Supply restocking
Timeline
Certified Pharmacy Technician
Fond Du Lac Reservation
12.2025 - Current
Lead Certified Pharmacy Technician
Fond Du Lac Reservation
10.2009 - 08.2021
GED -
Adult Learning Center