Rhonda Bouldin
I Want To Obtain A Position As A Rental Agent, Where I Can Utilize My Customer Service And Computer Skills.
Texas City,TX
Summary
I want to obtain a position as a Rental Agent where I can utilize my Customer Service and Computer Skills.
Overview
16
16
years of professional experience
41
41
years of post-secondary education
Work History
Unit Secretary
HCA Houston Healthcare Mainland
Texas City, TX
10.2021 - 09.2023
- Managed incoming calls and directed to appropriate department.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Enhanced office productivity by handling high volume of callers per day.
- Processed lab paperwork and requests according to physicians' orders.
Covid Ambassador
M & L Gray Partnership
Dallas, TX
04.2021 - 10.2021
- Checked contractors temperature
- Assisted delivery trucks to the right area
- Assisted team with operational policies and procedures to drive services.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
Safety Attendant
Certified Safety
League City, TX
10.2014 - 04.2020
- Monitored permitted space for worker safety and hazards.
- Educated workers and enforced safety guidelines.
- Informed entrants and supervisor on people entering permitted space.
- Kept record of entrants to confined space.
- Inspected worksites, practices, and gear for compliance with established safety standards.
Health Unit Coordinator
Univeristy Texas Medical Branch
Galveston, TX
11.2007 - 11.2013
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Transcribed physician orders accurately and alerted nurses to new orders, single orders and stat medications.
- Assisted with processing patient admissions, transfers and discharges.
- Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
Education
High School Diploma -
Ball High School
Galveston, TX 08.1984 - 06.1988
Certificates - Secretary, Unit Health Coordinator And Nurse Asst
Galveston College
Galveston, TX 06.1988 - Current
Certificate - Basic Office Automation
Microcomputer Technology Institute
Friendswood, TX 06.1991 - 11.1992
Certificate - THE Basic of Leasing And Fair Housing
W2W Training Center
Texas City, TX 09.2023 - 09.2023
Skills
Computer
Patient data confidentiality
Medical billing knowledge
Incoming call reception
Insurance claims
Computer
Knowledge of Yardi
Knowledge of OneSite
Customer Service
Timeline
Certificate - THE Basic of Leasing And Fair Housing
W2W Training Center
09.2023 - 09.2023
Unit Secretary
HCA Houston Healthcare Mainland
10.2021 - 09.2023
Covid Ambassador
M & L Gray Partnership
04.2021 - 10.2021
Safety Attendant
Certified Safety
10.2014 - 04.2020
Health Unit Coordinator
Univeristy Texas Medical Branch
11.2007 - 11.2013
Certificate - Basic Office Automation
Microcomputer Technology Institute
06.1991 - 11.1992
Certificates - Secretary, Unit Health Coordinator And Nurse Asst
Galveston College
06.1988 - Current
High School Diploma -
Ball High School
08.1984 - 06.1988