Rhonda Burns
Atlanta,Illinois
Summary
Dynamic customer service professional with a proven track record at O'brien Nissan, excelling in payment processing and customer relations. Adept at active listening and critical thinking, I consistently enhanced client satisfaction and streamlined operations, ensuring a welcoming environment. Passionate about delivering exceptional service and fostering positive experiences.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
2FrugalThrift
11.2024 - Current
Organizing and managing merchandise incoming into store.
Receptionist/Cashier
O'brien Nissan
08.2020 - 05.2021
Answered phones, made sure customer area stayed clean. Kept up with transaction through business day. Balanced books at end of day. Copied papers on occasion for team members.
Receptionist
John Yoder Law Firm
11.2015 - 12.2019
Answered phones, kept reception area neat for customers. Got folders ready for Attorneys and let them know when clients were ready.
(Building was sold due to Covid and last day was Dec 2019. Loved the job.
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Payment processing
Timeline
Customer Service Representative
2FrugalThrift
11.2024 - Current
Receptionist/Cashier
O'brien Nissan
08.2020 - 05.2021
Receptionist
John Yoder Law Firm
11.2015 - 12.2019
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