Rhonda Burris
Buffalo ,MO
Summary
Adept at enhancing operational efficiency and team collaboration, I leveraged package handling and exceptional customer service skills at FedEx Express to foster trust and respect among clients. My proactive approach in warehouse operations and cash management significantly contributed to streamlined processes and a positive work environment, showcasing my ability to drive results and maintain high-quality standards.
Overview
34
34
years of professional experience
Work History
DOT Courier
Fedex Express
03.2007 - 08.2024
- Developed strong relationships with regular clients, earning trust and respect through consistent high-quality service and timely communication.
- Contributed to team success by collaborating effectively with fellow couriers on shared routes or larger projects requiring multiple personnel resources.
- Utilized electronic logging devices to track hours of service accurately, ensuring compliance with DOT regulations and avoiding potential fines or penalties.
- Prepared packages for shipment by securely wrapping items, labeling accurately, and following any specific instructions provided by clients or dispatchers.
Receiving Associate
Lowes Home Improvment
02.2006 - 03.2007
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Assisted in maintaining a safe work environment by participating in routine inspections or audits within the receiving area to identify potential hazards or areas of concern.
Machinist
Eaton Hydraulics
04.1997 - 07.1999
- Inspected completed parts to verify compliance with specifications and quality standards.
- Utilized micrometers and calipers to measure and verify precise tolerances.
- Operated drill presses, lathes and milling machines to produce required parts.
- Manually set up machinery, lathes, and grinders.
Assistant Manager
Checkpoint Truck Stop
10.1990 - 09.1995
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Business Administration
Dodge City Community College
Dodge City, KS05.1989
Skills
- Package handling
- Loading and unloading
- Heavy Lifting
- Warehouse Operations
- Cash Management
- Customer service
- Teamwork
Timeline
DOT Courier
Fedex Express
03.2007 - 08.2024
Receiving Associate
Lowes Home Improvment
02.2006 - 03.2007
Machinist
Eaton Hydraulics
04.1997 - 07.1999
Assistant Manager
Checkpoint Truck Stop
10.1990 - 09.1995
Business Administration
Dodge City Community College