Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Rhonda Cabagbag

The Modern Hilton Grand Vacation
Ewa Beach
1
Certification
19
years of professional experience

I am self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and to strict deadlines.

Work History

Public Area Attendant

2 Years 9 Months
The Modern Hilton Grand Vacation | 01.2024 - Current

Greet guests and answer basic questions with a friendly attitude. Place caution signs on wet or slippery floors. Report maintenance issues or broken items to the management team. Refill paper towels, toilet paper, soap, and hand sanitizer. Empty trash cans and dispose of waste properly. Clean and sanitize public and employee restrooms regularly. Sweep and mop hard floors and vacuum carpets in lobbies and hallways.

Host/Hostess

3 Months
Waikīkī Beach Marriott Resort & Spa | 02.2026 - 05.2026

Greeted and seated guests. Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest. Assisted with guest inquiries, providing information about amenities and local attractions. Collaborated with waitstaff to maintain smooth dining operations during peak hours. Answered customer questions about hours, seating, and menu information. Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Cashier/Hostess

1 Year
DoubleTree By Hilton Alana Waikīkī Beach | 08.2022 - 08.2023

Greet visitors as they arrive at the hotel restaurant, lounge, or dining venue. Escort guests to tables, assign rotations fairly among servers, and manage waitlists during busy hours. Answer phone calls to take, update, or confirm dining reservations. Handle cash, credit cards, and room charges using the point-of-sale (POS) system. Keep the host desk clean, organized, and stocked with clean menus.

Front Desk Agent

3 Months
Hale Koa Hotel | 04.2023 - 07.2023

Greet arriving guests with a friendly welcome and assign rooms. Answer phone calls, direct inquiries, and record messages. Provide local directions, restaurant recommendations, and activity details. Resolve complaints and manage special guest requests. Coordinate with valet, bellhop, or security services for guest needs.

Food & Beverage Cashier

1 Year
Marriott’s Ko Olina Beach Club | 07.2022 - 07.2023

Greet customers as they arrive or leave the F&B outlet. Retrieve, verify, and secure the cash drawer amount at the start and end of each shift. Balance total cash, credit slips, and room charges against Point of Sale (POS) system reports. Provide information about menu items, daily specials, and hotel amenities.

ER Business Services Clerk II

1 Year 7 Months
Kaiser Permanente Moanalua Medical Center | 02.2021 - 09.2022

Greets patients, referring them to appropriate areas of clinic/department or directs to emergency department medical screening nurse. Assesses patient data on mainframe system. Verifies insurance

eligibility of non-members in system. Answers incoming phone calls and transfers calls to appropriate areas of department/clinic/hospital. Informs patients of financial responsibility and estimated costs collects payments from Non-Kaiser patients; verifies patient identify with name on visit record upon discharge. Photocopies insurance and other cards; obtains credit card imprint and informs patient of collection of fees at discharge and remaining charges to be billed. Prepares bank deposits at end of shift, ensuring accuracy and completeness of cash register items; walks deposit to business office; ensures/obtains change for emergency department business services.

Housekeeping Aide

2 Years 10 Months
Kaiser Permanente Moanalua Medical Center | 11.2019 - 09.2022

Cleaning & sanitising toilets, countertops, & sinks, maintaining a clean & sanitary area, vacuuming & cleaning carpets & rugs, using any cleaning equipment such as vacuums, mops, & other cleaning tools, keeping bathrooms stocked with clean linens, toiletries, & other supplies, cleaning mirrors & other glass surfaces, emptying trash receptacles & disposing of waste, monitoring cleaning supplies & ordering more as needed & reporting any necessary repairs or replacements.

Dental Assistant/Receptionist

3 Years 5 Months
Dr Robin M Nishimura DDS | 08.2015 - 01.2019

Managed both front office and back office, handling appointment scheduling, patient check-in, and chairside assistance. Greet patients, manage new patient intake forms, and verify medical histories. Book, confirm, and reschedule appointments via phone or text to keep the calendar full. Collect co-pays, process payments, and submit insurance claims. Sanitize and sterilize dental instruments, and set up trays before patient arrival.

Teacher’s Aide

4 Months
Our Savior Lutheran School | 02.2007 - 06.2007

Supervising students during non-class times like recess, lunch, assemblies, and field trips. Monitoring student behavior and reinforcing classroom rules and positive conduct. Taking daily attendance and keeping student records up to date. Keeping the classroom clean & a safe environment for the children.

Education

High School Diploma

Farrington High School Community School For Adults | Honolulu, HI | 06.2015

Skills

I am able to type 55wpm

Certification

Adult & Pediatric First Aid/CPR/AED

May 20, 2026-May 20, 2028

Basic Life Support CPR/AED

June 16, 2026-June 16, 2028

Timeline

Host/Hostess

Waikīkī Beach Marriott Resort & Spa
02.2026 - 05.2026Read More

Public Area Attendant

The Modern Hilton Grand Vacation
01.2024 - CurrentRead More

Front Desk Agent

Hale Koa Hotel
04.2023 - 07.2023Read More

Cashier/Hostess

DoubleTree By Hilton Alana Waikīkī Beach
08.2022 - 08.2023Read More

Food & Beverage Cashier

Marriott’s Ko Olina Beach Club
07.2022 - 07.2023Read More

ER Business Services Clerk II

Kaiser Permanente Moanalua Medical Center
02.2021 - 09.2022Read More

Housekeeping Aide

Kaiser Permanente Moanalua Medical Center
11.2019 - 09.2022Read More

Dental Assistant/Receptionist

Dr Robin M Nishimura DDS
08.2015 - 01.2019Read More

Teacher’s Aide

Our Savior Lutheran School
02.2007 - 06.2007Read More

Farrington High School Community School For Adults

High School Diploma
Read More
Rhonda Cabagbag