RHONDA CLEMENTS
Laurel Springs,NJ
Summary
I am currently looking for a part-time remote job in an administrative role with a flexible or alternative schedule to supplement my income. My current and previous roles have required me to complete on-going administrative tasks. Each role has required me to work independently, utilize various computer programs/ skills, and to multitask.
Professional counselor equipped to guide clients through challenges and foster personal growth. Strong background in providing emotional support, conflict resolution, and developing coping strategies. Proven ability to collaborate effectively within team to achieve impactful results. Adaptable and dependable with focus on active listening, empathy, and problem-solving skills.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Telehealth Counselor
TELUS EAP
01.2023 - Current
- Responsibilities:
- Provide EAP telehealth short-term counseling to individuals, couples, and families
- Complete required assessments (PHQ9, GAD Form, Risk Assessment)
- Assist clients in creating SMART Goals
- Assist clients to identifying and linking to supportive resources
Social Worker/ HUD-VASH Case Manager
The Corporal Michael J. Crescenz VA Medical Center
01.2015 - Current
- Responsibilities:
- Working with the HUD-VASH program through the CMJC VA Medical Center.
- Conducting psychosocial assessments to determine needs and make appropriate referrals.
- Participating in an effective treatment planning process in collaboration with other disciplines.
- Participating in appropriate and effective discharge planning in collaboration with other disciplines.
- Providing individual, group and family counseling as appropriate.
- Providing consultation/education to Veterans and families regarding community resources.
- Provide wellness/prevention psychoeducation and facilitate Veteran and family support groups.
- Provide supervision and mentorship for newer social workers.
- Coordinate treatment and communicate with the care lines to facilitate continuity of care.
- Utilize CPRS to document all social work interventions and activities within the required time.
- Maintain familiarity and responsibility for performance measures relating to the HUD-VASH Program.
Social Worker/ Case Manager
Costal Clinical Management Services, INC
01.2014 - 01.2015
- Responsibilities:
- Working with the HUD-VASH program through the Philadelphia VA Medical Center.
- Providing case management services to chronically homeless veterans.
- Assisting with applying for and securing housing through PHA.
- Assisting with securing the appropriate identification.
- Assisting with completing required housing documentation.
- Scheduling and facilitating housing tours.
- Facilitating monthly case management groups.
- Completing all required documentation within the required time.
- Assessing for a higher level of treatment and making the appropriate referrals.
- Participating in weekly team meetings.
Clinical Manager
Community Council Health Services
Philadelphia, Pennsylvania
01.2009 - 01.2014
- Responsibilities:
- Providing leadership, planning, and direction for the adult outpatient clinic.
- Assisting in the development and implementation of the marketing strategy.
- Managing the daily functions of the adult outpatient clinic.
- Responding to consumer concerns.
- Providing individual and group supervision to Master level clinicians and second year graduate students.
- Developing positive community awareness of the agency.
- Functioning as a member of an interdisciplinary team.
- Facilitating weekly clinical team meetings.
- Participating in agency in-service curriculum.
- Running, maintaining, and submitting monthly reports.
- Approving clinical documentation for billing.
Outpatient Therapist
Community Council Health Services
Philadelphia, Pennsylvania
01.2009 - 01.2014
- Responsibilities:
- Providing individual therapy to adults and families.
- Providing case management services, when needed.
- Complete biosocial assessments, clinical treatment plans, and progress notes.
Outpatient Therapist (FFS)
Community Council MH/MR Center (CHS)
Philadelphia, Pennsylvania
07.2006 - 04.2009
- Responsibilities:
- Providing individual therapy to adults and children.
- Providing case management services, when needed.
- Complete biosocial assessments, clinical treatment plans, and progress notes.
- Facilitating weekly group therapy sessions: Domestic Violence, a Coping Group session and co-facilitating an Anger & Stress Management Group session.
Social Worker II- (Intake Department)
Department of Human Services
Philadelphia, Pennsylvania
07.2004 - 07.2006
- Responsibilities:
- Investigating reports of child abuse.
- Assessing the safety of children in their home.
- Relocating children to a safer environment, when deemed necessary.
- Making the appropriate referrals and linking families to the necessary services.
- Attending and participating in all required court proceedings and completing all required documentation.
Posttraumatic Stress (PTSD) Coordinator
Philadelphia Anti-Drug/Anti Violence Network
Philadelphia, Pennsylvania
06.2003 - 06.2004
- Responsibilities:
- Conducting PTSD preliminary screenings.
- Completing intake assessments on adolescent girls who were participating in the Gift Program.
- Linking identified girls with the appropriate services.
- Collaborating with the Gift school’s coordinators, therapists, school counselors, parents, caregivers, and plan appropriately for each individual student.
- Providing case management and completing all required paperwork.
Intern Therapist
Carson Valley School (Residential Partial Program)
Flourtown, Pennsylvania
09.2002 - 05.2003
- Responsibilities:
- Providing individual therapy for children and adolescents.
- Participating in weekly clinical supervisory sessions, while presenting cases and receiving feedback.
- Completing treatment plans and progress notes.
- Participating in treatment reviews and collaborating with treatment team members.
Family Preservation Practitioner
Carson Valley School
Philadelphia, Pennsylvania
12.2000 - 08.2002
- Responsibilities:
- Providing services to assigned families, who were referred through the Department of Human Services. These services included safety assurance, assessments, counseling, life skills development, advocacy, service management, group facilitation, and administrative responsibilities.
Medicare Reconciliation Specialist
Aetna U.S. Healthcare
Blue Bell, Pennsylvania
08.1998 - 11.2000
- Responsibilities:
- Assisting with the development of the policies for the Medicare Reconciliation manual.
- Implementing the reconciliation of the Medicare records for the Mid-Atlantic Region.
- Ensuring that the policies were within compliance of the Federal Government.
- Assisting with the monthly maintenance of the reply tape.
Parent Supervisor
Carson Valley School
Flourtown, Pennsylvania
04.1995 - 08.1998
- Responsibilities:
- Maintaining interaction with and supervision of families and children, who were in placement through the Department of Human Services in the Kinship Care and Family Care programs.
- Working as a liaison between foster parents, caregivers, DHS, therapists, teachers, and doctors, while assuring the well-being of the children.
- Completing quarterly reports, individual service plans, and all other required paperwork.
- Providing transportation for children to their scheduled appointments.
Education
Master’s degree - social work
Temple University
Philadelphia, Pennsylvania05-2003
Bachelor of Arts - Psychology
Temple University
Philadelphia, Pennsylvania01-1993
Skills
- Oral/Written Communication
- Independent/Collaborator
- Program Administration/Management
- Clinical Assessments
- Clinical Liaison
- Discharge/Aftercare Planning
- Treatment Plan Development
- Ensuring Continuity of Care
- Facilitating Clinical Team Meetings
- Program Monitoring/Compliance
- Organizational Leadership
- Billing/Reports Monitoring
- Microsoft Office (Word, Excel, PowerPoint) and Credible, Avatar (EMR), ADP, Paychex, CPRS and HOMES
Certification
- License Clinical Social Worker, State of Pennsylvania, 2013
- License Social Worker, State of Pennsylvania, 2009
Professional Development
- RISE (Recovery from IPV Through Strengths and Empowerment)- 2022
- Student Intern Field Instructor -Ongoing
- CEU Required Trainings- Ongoing
Languages
English
Full Professional
Timeline
Telehealth Counselor
TELUS EAP
01.2023 - Current
Social Worker/ HUD-VASH Case Manager
The Corporal Michael J. Crescenz VA Medical Center
01.2015 - Current
Social Worker/ Case Manager
Costal Clinical Management Services, INC
01.2014 - 01.2015
Clinical Manager
Community Council Health Services
01.2009 - 01.2014
Outpatient Therapist
Community Council Health Services
01.2009 - 01.2014
Outpatient Therapist (FFS)
Community Council MH/MR Center (CHS)
07.2006 - 04.2009
Social Worker II- (Intake Department)
Department of Human Services
07.2004 - 07.2006
Posttraumatic Stress (PTSD) Coordinator
Philadelphia Anti-Drug/Anti Violence Network
06.2003 - 06.2004
Intern Therapist
Carson Valley School (Residential Partial Program)
09.2002 - 05.2003
Family Preservation Practitioner
Carson Valley School
12.2000 - 08.2002
Medicare Reconciliation Specialist
Aetna U.S. Healthcare
08.1998 - 11.2000
Parent Supervisor
Carson Valley School
04.1995 - 08.1998
Bachelor of Arts - Psychology
Temple University
Master’s degree - social work
Temple University