Hi, I’m
Rhonda Davis
Patient-Centered Advocate
DeSoto,TX
"Only a life lived in the service to others is worth living."
Albert Einstein
Summary
I'm passionate about patient advocacy, with expertise in clinical documentation, crisis intervention, and analytical thinking. My strength lies in building deep connections with both patients and colleagues, always putting their needs first while upholding strict HIPAA standards. I'm adept at utilizing technology, culturally attuned, and unwaveringly committed to conducting thorough intake assessments to deliver truly person-centered care.
Overview
7
years of professional experience
1
Certificate
Work History
Spectrum Health Solutions
Senior Coordinator
08.2021 - 03.2024
Job overview
- Improved Communication: Enhanced patient-staff communication for swift response to inquiries, boosting satisfaction.
- Physician Relations: Strengthened ties with referring physicians' offices for seamless care coordination.
- EMR Proficiency: Mastered electronic medical records and terminology for efficient data entry.
- Patient Advocacy: Advocated for patients' rights in collaboration with families and physicians.
- Scheduling Efficiency: Optimized scheduling and staffing levels for better patient care.
- Promoting Quality Care: Facilitated effective communication with stakeholders to ensure high-quality care.
Discovery Point Retreat- Niznik Behavioral Health
Recovery Coach
10.2020 - 04.2021
Job overview
- Client Management: Monitor 20 clients daily with Movement Reports, handle admissions, discharges, and appointments while maintaining HIPAA compliance.
- Crisis Intervention: Conduct individual/group sessions for substance use and mental health issues, defusing conflicts and redirecting negative behaviors effectively.
- Therapeutic Guidance: Guide individuals using practical exercises from CBT and DBT to promote ongoing progress.
- Interventions and Risk Management: Address situations like clients wanting to leave against medical advice promptly, ensuring their safety.
Minnesota Department Of Human Services
Chemical Dependency Program Assistant
07.2017 - 02.2020
Job overview
- Comprehensive Documentation: Meticulously recorded behavioral incidents and patient details, including service plans and progress notes, ensuring accuracy and completeness in client files.
- Therapeutic Programming: Guided patients in implementing diverse therapeutic programs, utilizing behavior modeling techniques to facilitate understanding of appropriate behaviors and responses, thereby fostering their growth and recovery journey.
- Medication Management: Managed the administration of psychotropic drugs and medications, strictly adhering to schedules and adjusting dosages based on patients' conditions and responses to treatment.
- Safety Oversight: Conducted regular and unscheduled checks on patients, promptly responding to hazardous incidents and crises to uphold a safe and secure environment for all.
Education
Strayer UniversityCedar Hill, TX
BBA from Health Administration
03.2025
University Overview
- Awarded Presidents List Spring 2021
- Dean's List Summer 2021
- Dean's List Fall 2021
- Dean's List Feb 2022
- Phi Theta Kappa Member
- 3.304 GPA
- Professional Development: Person Centered Thinking Coach
Skills
- Clinical Documentation and Medical Records
- Crisis Intervention and Response
- Critical Thinking and Problem Solving
- Relationship Building
- Mental and Behavioral Health Services
- Person-Centered Planning and Thinking
- Resource Advocacy
- Intake Assessment and Admissions
- Cultural Awareness
- Technology Proficiency
Certification
- PCT/PCP Coach (Person-Centered Thinking/Planning), State of Minnesota
Mental Health and Substance Abuse Treatment Services (MHSATS) - 2017 to 2020
Timeline
Senior Coordinator
Spectrum Health Solutions
08.2021 - 03.2024
Recovery Coach
Discovery Point Retreat- Niznik Behavioral Health
10.2020 - 04.2021
Chemical Dependency Program Assistant
Minnesota Department Of Human Services
07.2017 - 02.2020
Strayer University
BBA from Health Administration
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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