RHONDA DAVIS
Bright Stars Primary Learning Academy
HAMPTON,GA
35
years of professional experience
Results-driven senior professional with over 15 years in human resources and operational management, focusing on compliance oversight and strategic planning. Enhanced enrollment processes and achieved positive audit outcomes through effective leadership and innovative solutions. Negotiated vendor contracts and streamlined operations to drive revenue growth while fostering collaboration to meet organizational goals.
Work History
Site Director
14 Years 1 Month- I am currently a director of a childcare academy. My responsibility is to maintain compliance and to oversee the daily operations of the business. In addition to payroll, scheduling, GA Pre-K, an after-school program and staff training. Managed daily enrollment processes, verifying student records and completing state E-Verify submissions.
- Trained and coached 12 teachers on child development techniques and classroom behavior management.
- Trained and coached 12 teachers on child development techniques and classroom behavior management, enhancing overall classroom engagement.
- Implemented incident reporting system using Excel to track injuries, reducing repeat occurrences and improving safety protocols.
- Prepared monthly financial reports in QuickBooks to reconcile tuition, payroll, and operating expenses.
- Led monthly licensing audit preparations and compiled regulatory packets that passed county reviews.
- Developed weekly lesson schedules and activity plans that improved classroom pacing and attendance.
- Created family communication templates to clarify fee policies, increasing enrollment retention through better parent understanding.
Corporate Trainer
6 Months- Travel extensively domestically to professionally train Investment bankers and Financial Advisor at Morgan Stanley Barney a Fortune 500 company on their new investment trading platforms. Taking them from a Mainframe platform to a Web based platform. Delivered instructor-led training to cohorts of bankers, reducing platform errors and adoption time.
- Coordinated with product and IT teams to establish stable training environments and realistic datasets, enhancing training effectiveness.
- Developed step-by-step job aids and quick-reference guides for trading floor launches, facilitating smoother transitions to new platforms.
- Coached senior advisors in live-simulation exercises, fostering confidence and proficiency with new platform features.
Corporate Trainer
8 Months- Facilitate training on new bank conversion database system for bank tellers to branch managers. Monitor the implementation and integration of the upgraded customer service system between individual branches and the corporate office. Assist management in assessing the quality of training and provide recommendations in re-training techniques. Produce weekly reports showing the progression of training in daily training sessions. Review reports with upper management.
- Monitored and evaluated training activities to ensure effectiveness.
- Developed and organized training manuals to standardize procedures.
- Updated and distributed training manuals to align all branch procedures.
- Developed step-by-step job aids and quick reference cards to speed tellers onboard at new branches.
- Led follow-up refresher clinics for low-performing branches that increased certification pass rates over time.
- Obtain, organize and/or develop departmental training procedure manuals.
- Distribute and update manuals as needed to maintain consistency at all branch locations.
HR Manager Healthcare
6 Months- Provide leadership, direction and expertise for the full scope of HR Functions including salaried and non-salaried employee relations, employee compensation, employee engagement and organizational design and change.
- Leading and leveraging HR processes within the business (Performance Management, Salary Planning/Reward Management, Succession Planning and Talent Management) cross-functional communication and the transfer of learning and best practice sharing within the HR network.
- Coached and counseled employees on HR policies and procedures for transfers, promotions, compensation, benefits, and employment conditions.
- Focused on identifying, selecting, and retaining top talent to maintain a dynamic talent pipeline.
- Coaching and counseling employees regarding HR policies and procedures related to transfer, promotion, compensation, benefits and conditions of employment.
- Partnered with client leadership and local HR counterparts to develop and implement strategies that maximized employee engagement.
- Executed bi-monthly payroll processing to maintain accurate employee compensation. Open enrollment of company benefits.
Human Resource Director
4 Years 11 Months- Designed a structured interview checklist used by hiring managers to standardize candidate evaluations.
- Managed two local offices across countries, coordinating administrative and program activities for 100+ staff. Developed executive financial dashboards and established program plans, goals, budgets, contracts, and performance standards. Directed personnel functions focusing on staffing, training, and employee retention while providing leadership in personnel, payroll, labor relations, affirmative action, and talent acquisition.
- Recruited to create HR infrastructure which increased candidate pool by 60%.
- Streamlined application procedures for H1B, TN Visa, and Green cards, supporting workforce needs.
- Enhanced company's presence and drove targeted recruiting strategies to retain key managers.
- Supported client groups, developed job swap and shadowing programs and focused on university recruiting and building a strong talent bench.
- Involved in all aspects of selected acquisitions, from initial valuation and due diligence, through negotiation and post-closing payments and analysis.
- Recognized as top performer of 2008 and 2009 during the Inc.500/5000 convention.
- Implemented E-Verify workflow for new hires, cutting verification turnaround to under three days.
- Negotiated contract terms with benefits vendors, lowering annual premium increases for employees.
- Designed onboarding schedule and training modules that shortened new-hire checklist completion times.
- Developed structured interview guides and scored rubrics, ensuring consistent hiring practices across departments.
Corporate Trainer and Recruiter
1 Year 5 Months- Implemented, developed, and facilitated existing and new employee training that included corporate, retail audit staff, new accounts, system procedures, and general customer interaction training. Coordinated and implemented activities related to training courses by sending invitations, maintaining sign-in records, setting up rooms and equipment, and ordering materials. Managed the full range of corporate recruitment, with emphasis on Retail, IT, and Management personnel. Anticipated staffing needs with candidate sources, including employment agencies and professional affiliations. Utilized contract and temporary personnel to eliminate overtime costs.
- Developed and conducted a variety of training programs with emphasis on system instructions for all levels of employees.
- Evaluated feedback by using prescribed format for effective future training.
- Evaluated performances through both qualitative and quantitative analysis.
- Developed infrastructure for employee referral program, resulting in 35% increase in participation.
- Streamlined recruiting process by 28% through client interview forms and designed a database of technical and business candidates with keywords matched to company job description.
- Coordinated weekly classroom sessions, reserving rooms and preparing AV equipment and handouts to support effective training delivery.
- Built applicant tracking spreadsheets in Excel to track candidate status, interview dates, and hiring outcomes.
- Implemented E-Verify and background check workflow, cutting new-hire clearance time for hourly staff.
SR. HRIS Analyst
6 Years 9 Months- Managed and supported HRIS, was direct point of contact for all in-bound related requests from management and HR staff, assigned functional areas and assisted subject matter experts. Supported upgrades, patches, and testing for various projects. Responsible for analyzing and maintaining payroll and other related HR systems' daily operations and projects. Close working relationship with IT. Trace files and logs, diagnosed and analyzed problems and issues on the SHIPS payroll/HRIS system. Developed reporting solutions by creating and updating crystal reports and SQL queries. Also maintained a reports library.
- Assisted HRIS manager with special projects, system upgrades, and project implementations, ensuring smooth roll-out and user adoption.
- Conducted analysis of HR metrics to evaluate workforce performance and trends., development, and maintenance.
- Oversaw the implementation and maintenance of all HR procedures and data integrity.
- Led weekly data reconciliations between PeopleSoft payroll loads and general ledger, resolving payroll variances before month-end.
- Created and maintained SQL queries and Crystal Reports to populate regional HR dashboards for leadership review.
- Performed root-cause analysis on SHIPS payroll exceptions using trace logs, reducing repeat ticket reopenings.
- Managed daily data integrity checks in HRIS, correcting employee record errors and closing audit gaps.
- Designed centralized report library on SharePoint for HR staff, enhancing report access and version control.
- Trained HR administrators on E-Verify and payroll report interpretation, improving regional compliance and accuracy.
Platform Teller
2 Years 6 Months- Served customers at platform window handling large transactions and inquiries while maintaining privacy and compliance.
- Received recognition for efficiently calculating financial figures to ensure accurate reporting.
- Demonstrated capability to meet rigorous audit standards through meticulous record-keeping.
- Received "Teller of the Year" for delivering consistently superior customer service.
- Balanced vault and ATM cash inventories daily, reconciling variances and reducing night cache discrepancies.
- Balanced vault and ATM cash inventories daily, reconciling variances to ensure accuracy and minimize discrepancies in cash handling.
- Processed branch lockbox and night deposit transactions.
- Served customers at platform window, efficiently managing large transactions and inquiries while ensuring privacy and compliance.
Education
Masters - Education in Early ECE
Bachelor of Science - Education
PHR Certification - Human Resources Management
Skills
Talent AcRecruitment Workforce Planning
MiSuccessTraining & STeam DevTeam ManagProgram ManaStakeholder EngagemenFinanReconciliaADPchingngft SharePE-VerifyerPoint
APeopleSoftt
Financial Reporting
ADP
E-Verify
Internet Explorer
Pro care Desktop
Corporate Payroll Services
HCM
SQL
Excel
MS Word
PowerPoint
Access
Microsoft SharePoint
Internet Explorer
Pro care Desktop
Corporate Payroll Services
Analytical Skills
Data retrieval
Sales goals
Presentation skills
Employment law knowledge
Stakeholder Engagement
Accomplishments
Lead my team of 12 to becoming a Quality Rated childcare center by operating above the state recommended licensing requirements.
Timeline
Site Director
Bright Stars Primary Learning Academy
09.2012 - CurrentRead More
Corporate Trainer
The Training Associates
03.2012 - 09.2012Read More
Corporate Trainer
Bank of America
06.2011 - 02.2012Read More
HR Manager Healthcare
Powder Springs Nursing & Rehab Center
12.2010 - 06.2011Read More
Human Resource Director
Yash Solutions
02.2006 - 01.2011Read More
Corporate Trainer and Recruiter
PRG-Schultz
08.2004 - 01.2006Read More
SR. HRIS Analyst
Southern Energy
04.1997 - 01.2004Read More
Platform Teller
United Central Bank
03.1992 - 09.1994Read More
Central Texas College
Bachelor of Science from Education
Read More
Kennesaw State University
PHR Certification from Human Resources Management
Read More
Western University
Masters from Education in Early ECE
Read More