Rhonda Dunn
Spartanburg,SC
Summary
Dynamic manager with proven strengths in customer service and team leadership. Skilled in complex problem-solving and process optimization, fostering efficient operations and enhanced team performance.
Overview
6
6
years of professional experience
Work History
Manager
Sun Heating Supplies
Asheville, NC
09.2023 - 03.2024
- Oversaw daily operations to ensure efficient order fulfillment and inventory management.
- Collaborated with team members to enhance workflow processes and reduce order processing time.
- Trained new hires on company policies, safety procedures, and operational standards.
- Implemented inventory tracking system to optimize stock levels and minimize waste.
- Coordinated with suppliers to maintain effective supply chain and timely delivery of products.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
Credit Rep II
TD Bank
Greenville,SC And Remote
03.2018 - 09.2023
- Managed customer inquiries regarding credit applications and account status.
- Evaluated creditworthiness using internal risk assessment tools and industry standards.
- Collaborated with cross-functional teams to streamline credit processing workflows.
- Perform TLO/Fraud calls for further authentication.
- De-escalate calls before transferring call to management.
- Top performer 95% for multiple months from audit department.
Purchasing Manager
EEEA
Simpsonville, SC
09.2018 - 09.2019
- Streamlined procurement processes to enhance overall supply chain efficiency.
- Led cross-functional teams to negotiate and secure favorable contract terms with suppliers.
- Implemented inventory management systems to optimize stock levels and reduce excess.
- Developed strategic sourcing strategies aligned with organizational goals and market trends.
- Coordinated vendor evaluations and audits to ensure quality and reliability of supplies.
- Sourced vendors, built relationships, and negotiated prices.
- Purchased new products and oversaw inventory stocking and availability.
- Managed supplier relationships to ensure timely delivery of products and services.
- Achieved cost savings by negotiating contracts and pricing with suppliers.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Optimized inventory levels by implementing demand forecasting techniques and just-in-time purchasing strategies.
Education
High School Diploma -
T.C. Roberson High School
Arden, NC05-1981
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Relationship building
Timeline
Manager
Sun Heating Supplies
09.2023 - 03.2024
Purchasing Manager
EEEA
09.2018 - 09.2019
Credit Rep II
TD Bank
03.2018 - 09.2023
High School Diploma -
T.C. Roberson High School