Rhonda Ennen
Rapid City,SD
Summary
I am a very detail-oriented Medical Records Specialist, worked with staff education and telephone etiquette. Helped to improve medical records procedures and ensured compliance with regulations. Work well with the other clerks to ensure records are processed quickly.
Overview
18
18
years of professional experience
Work History
Medical Records Specialist
Rapid City Medical Center
101 E Minnesota St Rapid City, SD 57701
10.2007 - Current
- Receive and fax out patient records ensuring compliance with HIPAA regulations.
- Communicate with staff, patients, and other medical facilities by telephone and email.
- Updated an efficient workflow for Medical Records procedures.
- Trained new records clerk on all required duties..
- Attach needed records to claims so that they may be moved to the billing process.
Patient Service Coordinator
Rapid City Medical Center
101 E Minnesota St Rapid City, SD 57701
10.2007 - 08.2024
- Checked patients in, updating registration information and uploading to their chart.
- Checked patients out, scheduling upcoming appointments.
- Answered telephone calls.
- Received incoming referrals and attached to patient's charts for referred visits.
- Did the end of the day money reports for our department.
- Checked upcoming Dr schedules to ensure correctness and active insurances.
- Trained new reception staff for several years.
Education
No Degree - Emergency Medical Technician
Western Dakota Vocational Tech
Rapid City, SD1997
High School Diploma -
Sturgis Brown High
Sturgis, SD05-1986
Skills
- Send and receive medical records
- Telephone etiquette
- Staff education and training
- HIPAA compliance
- Medical record security
- Medical terminology
- Medical records filing
- Medical office procedures
Timeline
Medical Records Specialist
Rapid City Medical Center
10.2007 - Current
Patient Service Coordinator
Rapid City Medical Center
10.2007 - 08.2024
No Degree - Emergency Medical Technician
Western Dakota Vocational Tech
High School Diploma -
Sturgis Brown High