
Dedicated Administrative Professional, with excellent customer service skills and interpersonal relationships, who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Seeking a role of increased responsibility and authority with room for advancement.
I supervise/assist 2 employees who Maintain front desk/reception area. Answer phone. Serve as central point of contact for all outside vendors/public needing to gain access to the building, and Administration. Make copies, send/receive faxes, handled all incoming/outgoing correspondence. Handle Incident\Accident Reports for the public, DA's Office, other Law Enforcement Agency's. Oversee all employees on GCIC and assure that they maintain certification every 2 years. Run background checks for the City of Rome, general public, and military. Handle Open Records. Handle restrictions/ expungement Handle Audits for the department. Handle Ride Alongs. Produce multiple Monthly/Yearly reports for the police department. Produce STATs for Police Department/public. Submit NIBRS Report monthly. Monthly/Yearly evaluations for employees. Payroll. Assist with whatever is needed in the department.
Maintain front desk/reception area. Answer phone. Served as central point of contact for all outside vendors/public needing to gain access to the building, and Administration. Make copies, send/receive faxes, handled all incoming/outgoing correspondence. Man police radio. Handle all GCIC/NCIC entries, cancellations, validations. Respond to HITS from other agencies. Trained all employees on GCIC and maintained certification every 2 years. Run background checks for the City of Rome, general public, and military. Open records requst. Wrecker checks for wrecker services. Restrictions, expungements. Handle Audits for the department. Handle Ride Alongs.
Trained Secretarys/ Clerks for department. Terminal Agency Coordinator for GCIC. Prepared case files for DA's Office. Entered UCR Codes on all Reports. Handled all Monthly/Yearly UCR and Departmental Statistics. Typed letters of correspondence. Assisted the Chief with daily functions of Administration of the Police Department.Trained all employees on GCIC and maintained certification every 2 years. Run background checks for the general public, and military. Open records requst. . Restrictions, expungements, etc. As needed I Maintained the front desk/reception area. Answer phone. Served as central point of contact for all outside vendors/public needing to gain access to the building, and Administration. Make copies, send/receive faxes, handled all incoming/outgoing correspondence. Handle GCIC/NCIC entries, cancellations, validations. Respond to HITS from other agencies. Handle Audits for the department. Handled Malt beverage ID's.
Received/disseminate emergency calls for multiple agencies (Fire, Police, Emergency Medical Services). Coordinate all paperwork for each agency thru the Georgia Crime Information Center. Trained all operators on computer. Terminal Agency Coordinator. Entered/Cancelled missing persons, vehicles, articles, guns, etc. Validations for all Hot Files. Fax, Scan, Copy, etc.
Employee of the quarter for November 2018
Employee of the year for 2018
Excel Level I, II, III
PowerPoint
Access I, II, III
Terminal Agency Coordinator
GCIC/NCIC Certified
C.I.T Certified
NIMS 100
NIMS 200
NIMS 700