Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

RHONDA FLEMISTER

CEDARTOWN,GA

Summary

Dedicated Administrative Professional, with excellent customer service skills and interpersonal relationships, who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Seeking a role of increased responsibility and authority with room for advancement.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Records Supervisor

Rome Police Department
05.2021 - Current

I supervise/assist 2 employees who Maintain front desk/reception area. Answer phone. Serve as central point of contact for all outside vendors/public needing to gain access to the building, and Administration. Make copies, send/receive faxes, handled all incoming/outgoing correspondence. Handle Incident\Accident Reports for the public, DA's Office, other Law Enforcement Agency's. Oversee all employees on GCIC and assure that they maintain certification every 2 years. Run background checks for the City of Rome, general public, and military. Handle Open Records. Handle restrictions/ expungement Handle Audits for the department. Handle Ride Alongs. Produce multiple Monthly/Yearly reports for the police department. Produce STATs for Police Department/public. Submit NIBRS Report monthly. Monthly/Yearly evaluations for employees. Payroll. Assist with whatever is needed in the department.

GCIC TECHNICIAN

ROME POLICE DEPARTMENT
02.2016 - 05.2021

Maintain front desk/reception area. Answer phone. Served as central point of contact for all outside vendors/public needing to gain access to the building, and Administration. Make copies, send/receive faxes, handled all incoming/outgoing correspondence. Man police radio. Handle all GCIC/NCIC entries, cancellations, validations. Respond to HITS from other agencies. Trained all employees on GCIC and maintained certification every 2 years. Run background checks for the City of Rome, general public, and military. Open records requst. Wrecker checks for wrecker services. Restrictions, expungements. Handle Audits for the department. Handle Ride Alongs.

Administrative Assistant

Polk County Police Department
03.1999 - 02.2016

Trained Secretarys/ Clerks for department. Terminal Agency Coordinator for GCIC. Prepared case files for DA's Office. Entered UCR Codes on all Reports. Handled all Monthly/Yearly UCR and Departmental Statistics. Typed letters of correspondence. Assisted the Chief with daily functions of Administration of the Police Department.Trained all employees on GCIC and maintained certification every 2 years. Run background checks for the general public, and military. Open records requst. . Restrictions, expungements, etc. As needed I Maintained the front desk/reception area. Answer phone. Served as central point of contact for all outside vendors/public needing to gain access to the building, and Administration. Make copies, send/receive faxes, handled all incoming/outgoing correspondence. Handle GCIC/NCIC entries, cancellations, validations. Respond to HITS from other agencies. Handle Audits for the department. Handled Malt beverage ID's.

Communicatins Officer

Polk Couny 911
08.1994 - 03.1999

Received/disseminate emergency calls for multiple agencies (Fire, Police, Emergency Medical Services). Coordinate all paperwork for each agency thru the Georgia Crime Information Center. Trained all operators on computer. Terminal Agency Coordinator. Entered/Cancelled missing persons, vehicles, articles, guns, etc. Validations for all Hot Files. Fax, Scan, Copy, etc.

Education

Academic Diploma - undefined

Cedartown High School
Cedartown, GA
1986

Did Not Graduate - Business

Floyd Junior College
Rome Georgia

Skills

  • Office administration
  • Office management
  • Business administration
  • Accounts payable / accounts receivable
  • Mail handling
  • Strategic planning
  • Data entry
  • Sorting and labeling
  • Bookkeeping
  • Administrative support
  • Customer service
  • Travel Arrangements

Accomplishments

Employee of the quarter for November 2018

Employee of the year for 2018

Certification

Excel Level I, II, III

PowerPoint

Access I, II, III

Terminal Agency Coordinator

GCIC/NCIC Certified

C.I.T Certified

NIMS 100

NIMS 200

NIMS 700

Timeline

Records Supervisor

Rome Police Department
05.2021 - Current

GCIC TECHNICIAN

ROME POLICE DEPARTMENT
02.2016 - 05.2021

Administrative Assistant

Polk County Police Department
03.1999 - 02.2016

Communicatins Officer

Polk Couny 911
08.1994 - 03.1999

Academic Diploma - undefined

Cedartown High School

Did Not Graduate - Business

Floyd Junior College
RHONDA FLEMISTER