Rhonda Hargrove
Tullahoma,TN
Summary
Communicative leader with proven track record of proactively identifying and resolving problems with creative solutions. Experienced solutions consultant with 18 years experience with a demonstrated history of working in the staffing and recruiting industry. Skilled in Microsoft Word, Excel, Management, Interviewing, Recruiting, and Reporting. Strong operations professional well-versed in coordinating and prioritizing project tasks, managing timelines and maintaining project plans.
Overview
31
31
years of professional experience
Work History
Senior Ramp Implementation Manager
Employbridge
Remote, TN
07.2019 - Current
- Tracking and managing individual project load and escalations as necessary
- Develop and implement operational procedures and practices
- Performed strategic planning to determine department goals
- Monitoring team results by communicating job expectations; planning, monitoring, and appraising job results; coaching and developing team of 14 to productivity standards
- Compiling best practices, establishing adjusting delivery processes and leveraging centralized operations
- Reporting team analytics and reports to leadership teams.
- Demonstrated respect, friendliness and willingness to help wherever needed
- Collaborated with team members to achieve target results
- Resolved problems, improved operations and provided exceptional service
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Managed team of employees, overseeing hiring, training and professional growth of employees
Field Solutions Consultant
Employbridge
Remote, TN
07.2016 - 07.2019
- Support field growth with productive diagnostics and solutions for order fulfillment challenges
- Building and assisting of recruiting strategies and plans and ensure execution of plan and desired results are obtained in established time frames
- Coordinate marketing efforts and support systems to improvement growth
- Strategic goal setting with field, and improved approaches to recruiting/utilization of talent
- Generate and track reliable operating metrics and project outcome data
- Participate, monitor and report key metrics for job orders, fulfillment, and recruitment needs.
- Led projects and analyzed data to identify opportunities for improvement
- Identified issues, analyzed information and provided solutions to problems
Staffing Support Specialist
EmployBridge
Remote, TN
09.2013 - 07.2016
- Support field branches Resource Manufacturing, Prologistix, Select Staffing, among other brands within organization.
- Resolved problems, improved operations and provided exceptional service.
- Managed over 100+ calls per day with any needs to searches, screening, and scheduling and job placement.
Senior Staffing Supervisor
Staffing Solution (Employbridge Brand)
Tullahoma, TN
08.2004 - 09.2013
- Manage field employee employment including interviewing, hiring, dispatching, orientations, pre-employment screenings, performance evaluations, and terminating employees
- Maintain strong working relationship between client and staffing company
- Develop and carry out recruiting strategies and processes
- Document thoroughly all transactions completed with field employees and clients
- File and dispute unemployment claims
- Act as primary liaison with clients
- Troubleshoot and address client’s needs and complaints
- Generate new business, handle workers compensation claims, and on-call for client after hour needs
- Process payroll for Tullahoma branch and handle professional searches and placements for customer base
- Worked with community organizations to promote branch visibility.
Substitute Coordinator
Tullahoma City Schools
Remote, Part-time
07.2009 - Current
- Manage and coordinate placement of substitute teachers in seven city schools on daily basis
- Process daily reports and bi-monthly payroll reports to administrators
- Liaison between school administrators and/or teachers and substitutes in handling issues that arise in placements.
Education
Bachelor of Arts - Psychology/Business
The University of Tennessee - Knoxville
Knoxville, TN05.1994
Associate of Science - Business Administration
Motlow State Community College
Tullahoma, TN05.1991
Skills
- Change Management Process
- Best Practices and Methodologies
- Team Meetings
- Project Deadlines
- Implementation Management
- Effective Communication
- Project Team Coordination
- Operational Efficiency
- Timelines and Milestones
Timeline
Senior Ramp Implementation Manager
Employbridge
07.2019 - Current
Field Solutions Consultant
Employbridge
07.2016 - 07.2019
Staffing Support Specialist
EmployBridge
09.2013 - 07.2016
Substitute Coordinator
Tullahoma City Schools
07.2009 - Current
Senior Staffing Supervisor
Staffing Solution (Employbridge Brand)
08.2004 - 09.2013
Bachelor of Arts - Psychology/Business
The University of Tennessee - Knoxville
Associate of Science - Business Administration
Motlow State Community College
Similar Profiles
Hunter HowellHunter Howell
Business Development Manager at EmploybridgeBusiness Development Manager at Employbridge
Aidan PearceAidan Pearce
Vehicle Expeditor at EmployBridgeVehicle Expeditor at EmployBridge
Michael Carbo TerryMichael Carbo Terry
Textile Artist at EmployBridgeTextile Artist at EmployBridge
Christopher HughesChristopher Hughes
Forklift Operator at EmployBridgeForklift Operator at EmployBridge
Tommy MorrenTommy Morren
Business Banker - Small Business Specialist at US Bank NABusiness Banker - Small Business Specialist at US Bank NA