Rhonda Isaacs
Summary
Dependable and detailed individual recognized for consistency in productivity and attendance while exhibiting a positive attitude in light of challenging situations. Exhibits exemplary work ethic and willingness to learn new processes and techniques which enhance business and team efforts.
Overview
13
13
years of professional experience
Work History
AR/Administrative Assistant
A & K Earth Movers
Fallon, NV
08.2022 - 03.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Revenue Auditor
WCW Corporation
Fallon, NV
02.2020 - 07.2022
- Investigated discrepancies discovered during auditing process.
- Handled supervisor duties when manager was unavailable or out of office.
- Managed sensitive client information with utmost discretion, protecting both the company''s reputation and client trust in our services.
- Collaborated with accounting team to resolve any discrepancies found during the auditing process, ensuring accurate financial reporting.
- Maintained a thorough understanding of applicable tax regulations, ensuring accurate calculation and filing of taxes related to company revenue.
- Audited total cash flows and reported revenues daily.
- Reduced risk of revenue loss by implementing strict compliance measures and monitoring adherence to company policies.
Administrative Assistant II / Accounts Payable
Stericycle Environmental Solutions
08.2017 - 05.2019
- Acknowledged customer issues and resolved their problems quickly and efficiently
- Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments
- Assist new hires in creating and strengthening important skills that are critical to job performance
- Provide an enthusiastic and informative presentation to candidates throughout the training process
- Assisted employees in solving their issues related to payroll, performance reviews, promotions, employment relations, work environment, and HR regulations and policies
- Completed background checks, supervised all new hire orientations, maintained affirmative action program, and created annual EEO report, and maintained confidential employee records and reports
- Completed incident reports, directed employees to health care facilities, and working with staff and insurance carriers to assure all applications were processed promptly.
Certified Surgical Technologist
Carson Tahoe Regional Medical Center
09.2016 - 05.2017
- Assists nurse manager in areas delegated
- Assists other members of the team with terminal cleaning of room in readiness of next patient
- Helps create a healthy, energized environment where colleagues support each other to better patient care and satisfaction
- Assists with preparing, transporting, positioning and draping patients
- Assisting the surgeon within scope of practice
- Helps create a healthy, energized environment where colleagues support each other to better patient care and satisfaction by
- Facilitates schedule with the OR and CS to provide efficient flow and completion of surgery schedule.
Certified Surgical Technologist
Banner Churchill Community Hospital
Fallon, NV
11.2012 - 06.2016
- Adheres to aseptic practices providing and maintaining a safe environment
- Performs duties according to department specific expectations as identified and assigned
- Functions in the role of assistant as necessary under the direct supervision of the surgeon
- Handles and processes surgical specimens according to established policy/procedure
- Assists with patient care activities under the direct supervision of the Registered Nurse
- Certification in Surgical Technology
- Completion of an accredited Surgical Technology program.
- Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Expedited surgery room turnover times by swiftly preparing operating rooms for subsequent surgeries, maximizing efficiency within the department.
- Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories, and organizing surgical tools.
- Worked with vendors for speedy procurement of services and equipment.
- Completed continuing education units, staying up to date on surgical technology and meeting organizational requirements.
- Sterilized instruments and equipment for specific procedures and arranged for surgeons.
Certified Surgical Technologist
Wesley Medical Center
Hattiesburg, MS
04.2010 - 11.2012
- Communicates, interacts and participates in teamwork on the unit
- Demonstrates knowledge and respect of the patients' right to privacy and protection of patient confidentiality
- Communicates and participates in patient care activities in direct conjunction with the Registered Nurse
- Works directly under the delegation and supervision of the Charge Nurse to assist with the orientation and education of Surgical Technologist
- Assist Circulator nurse in the preparation
- Other duties as assigned.
- Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Demonstrated adaptability when faced with emergency situations or unexpected complications during surgeries, providing prompt support to surgical teams.
- Expedited surgery room turnover times by swiftly preparing operating rooms for subsequent surgeries, maximizing efficiency within the department.
- Assisted surgeons in complex procedures, ensuring efficient completion and minimized complications.
Education
Associates of Surgical Technology -
North Florida Institute
Orange Park, FL05.2009
Skills
- Detail oriented
- Dependable
- Excellent communication abilities
- Customer service
- Documentation and reporting
- Inventory management
- Multi-tasking and negotiation
- Organizational Skills
- Outstanding people skills
- Problem-solving abilities
- Office Administration
- Onboarding Assistance
- Data entry proficiency
- Exit Interviews
- Calendar Management
- Data Entry
- Microsoft Office
- Applicant interviewing
- Resume Screening
Timeline
AR/Administrative Assistant
A & K Earth Movers
08.2022 - 03.2023
Revenue Auditor
WCW Corporation
02.2020 - 07.2022
Administrative Assistant II / Accounts Payable
Stericycle Environmental Solutions
08.2017 - 05.2019
Certified Surgical Technologist
Carson Tahoe Regional Medical Center
09.2016 - 05.2017
Certified Surgical Technologist
Banner Churchill Community Hospital
11.2012 - 06.2016
Certified Surgical Technologist
Wesley Medical Center
04.2010 - 11.2012
Associates of Surgical Technology -
North Florida Institute