Rhonda Hansen
Centerton,Arkansas
Summary
Results-driven Program Manager with extensive experience overseeing large-scale projects, managing vendor relationships, and executing contract negotiations. Proven expertise in project management, budget oversight, and procurement initiatives ensures successful delivery of objectives while enhancing overall performance and profitability. Recognized for fostering collaboration and innovation within teams, leading to impactful project outcomes. Committed to leveraging strategic insights to optimize processes and effectively achieve organizational goals.
Overview
22
22
years of professional experience
Work History
Program Manager, Exterior Facility Services
WALMART
01.2025 - Current
- Manage a $240m budget for 400+ vendors within exterior services ensuring seamless, day-to-day operations
- Launched competitive bid events for exterior service trades resulting in optimal pricing and improved vendor performance
- Built a self-performance landscaping program impacting all Walmart & Sam’s club stores by collaborating with internal partners within the business
- Develop and manage vendor improvement plans through audits, KPI's and monthly vendor meetings
- Oversee the implementation of special projects, including the deployment of autonomous equipment, driving down operational costs
- Develop and implement training for both internal and external users encompassing all parts of exterior services
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Leverage AI tools to drive process improvement and operational efficiency
- Led cross-functional teams to enhance program execution and meet organizational goals.
Project Manager II
Sam’s Club Home Office
01.2021 - 01.2025
- Managed 170+ Re-brand projects, 25 Roofing projects, 11 New fuel station projects, 150 ship from club projects (over $75M+ in completed projects)
- Develop and implement strategies for national Facilities Management programs
- Continuously monitor/improve brand logo proto
- Manage, Monitor and Improve Facilities Management productivity and performance
- Coordinate with departments to complete large cross-functional projects
- Leverage supplier partnerships on a national scale to reduce expenses and improve consistency
- Manage and forecast annual capital and operating expense budgets
- Ensure compliance with all local, state, and federal codes
- Building relationships with internal and external teams
- Developed a “one stop shop” mindset to lower overall materials costs
- Keeping stakeholders informed and working closely with any changes or equipment delays ensuring the project stays within budget and on time
- Analyzed historical data to identify trends, potential risks, and best practices from past projects to improve future project outcomes.
Project Manager II
AGI
01.2018 - 01.2021
- Managed 25 to 50 signage projects simultaneously
- Draft and present project proposals to GC for each project.
- Partner with key-stakeholders to identify and execute cross-functional goals
- Ensure all plans are correct with the scope of work that is needed for each site.
- Define permitting-removal and installation timelines, budgets, and milestones for each project.
- Manage internal and external contractors throughout the project to ensure deadlines are met.
- Manage reports and monitor project data to ensure efficiency.
- Negotiate pricing, services and terms with vendors to ensure best price/budget is given for the customer.
- Make sure all signage orders are completed and delivered to the correct project
- Monitor and process all invoices for each project to ensure payment is made.
- Monitor all surveys doc’s, photos, and completion photos to ensure project met defined scope of work.
- Contract
Modular Manager II, -Frozen Foods
WALMART INC.
01.2004 - 01.2018
- Managed and executed all modular relay projects for 27 categories in frozen foods for all Walmart and Neighborhood Market stores.
- 99% deadlines met on time.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions, and common goals.
- Maintained cross-functional relay timeline schedule ensuring to meet deadlines on time.
- Led and managed all modular relay kickoff and COE meetings.
- Cross-trained existing employees to maximize team agility and performance.
- Consistently maintained approximately 98% accuracy on modular execution.
- Created and maintained new categories to meet changing business needs.
- Built and maintained excellent working relationships with cross-functional teams, including merchants, replenishment, category advisors, and category space personnel.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
Skills
Project execution management Supplier relationship management Supplier sourcing Cost analysis and pricing Effective contract negotiation Experienced with MS Office tools Project management Cross functional team builder Business development Problem-solving AI applications Negotiation
Timeline
Program Manager, Exterior Facility Services
WALMART
01.2025 - Current
Project Manager II
Sam’s Club Home Office
01.2021 - 01.2025
Project Manager II
AGI
01.2018 - 01.2021
Modular Manager II, -Frozen Foods
WALMART INC.
01.2004 - 01.2018