RHONDA JONES
Shepherdsville,KY
Summary
Dedicated and experienced Registered Nurse with a strong focus on delivering patient-centered care and fostering effective communication within diverse healthcare settings. Proven ability to leverage clinical skills to enhance patient outcomes while actively contributing to a collaborative team environment. Committed to continuous professional development and staying current with best practices in nursing to ensure the highest standards of care. Prepared to bring extensive experience and a compassionate approach to a dynamic healthcare team, enhancing both patient experiences and team effectiveness.
Overview
22
22
years of professional experience
1
1
Certification
Work History
RN Care Manager, Home Health
Caretenders, LHC group
06.2019 - 12.2025
- Coordinated patient care plans to optimize health outcomes and ensure continuity of services.
- Collaborated with interdisciplinary teams to address patient needs and improve service delivery in collaboration with healthcare team to develop individualized care plans for clients.
- Conducted regular assessments to evaluate patient progress and adjust care strategies accordingly as part of a comprehensive care plan.
- Managed medical emergencies and coordinated with emergency services when necessary.
- Provided compassionate care and assistance to elderly clients in their homes.
- Experience in educating patients and their families on health conditions and treatment plans.
- Supervised home health aide and licensed practical nurse visits for patient care.
- Knowledge in collaborative with referrals to Hospice and Palliative care.
- Collaborated with interdisciplinary teams to address patient needs and improve service delivery.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
Remote RN Care Manager
Humana Inc
06.2014 - 02.2019
- Rescued and delivered operational goals and achieve model of care compliance.
- Implemented disease specific best practices of behavioral health, COPD, diabetes, heart failure, and HTN for eligible members referred for medication management with star measures for all contracted.
- Managed a caseload of patient members with chronic illnesses and disabilities, coordinating care plans and referrals, with individualized and group accounts.
- Eased the burden on family caregivers by providing practical support such as resource referrals or assistance navigating insurance claims.
- Obtained a high percentage of education on HEDIS measures and CMT completion of all members.
- Worked collaboratively with interdisciplinary team members to develop and implement care plans for patients.
- Exceeded in meeting standards of amount of patient member call responsibilities, SME of Comprehensive Medicare Reviews, Medicare Rewards, and Go365.
- Participated in and formed joint initiatives to enhance patient safety and satisfaction.
RN Floor Nurse
Trilogy
03.2014 - 05.2014
- Administered medications and treatments per physician orders while ensuring patient safety and comfort.
- Monitored patient vital signs and reported changes to healthcare team for timely interventions.
- Documented patient care accurately in electronic health records to maintain compliance with standards.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on health management, promoting self-care and wellness strategies.
RN Care Manager, Home Health
VNA Home Care
11.2007 - 12.2011
- Case managed approximately 30-40 patients while partnering with team of RN's and collaborated with interdisciplinary team to ensure overall wellbeing of patients.
- Set up home pumps for IVP, antibiotics, PRN, feeding tubes, accessed medical port draw blood, started intravenous line.
- Provided education and support to patients and families on medication management, wound care, and other health-related issues.
- Monitored vital signs and patient conditions, documenting all changes and reporting to the healthcare team.
- Utilized electronic health records (EHR) to maintain accurate patient information and advance communication.
- Managed a caseload of diverse patients, including those with chronic conditions and post-surgical needs.
Registered Nurse-TMU and TCU
Jewish Hospital
04.2004 - 11.2007
- Responsible for total patient care up to 4-5 patients per day.
- Worked on cardiac floor for one year.
- Worked in medical-surgical and ICU department.
- Managed a diverse caseload of post-surgical, evaluated patients with multiple chronic diseases such as COPD, CHF, diabetes, stroke, MI, CAD, liver disease, cancer, dementia, failure to thrive, and more.
- Developed care plans and progress notes.
- Collaborated with doctors, nurses, and other healthcare professionals to ensure comprehensive care.
- Educated patients and families on disease processes, adapting care plans as needed.
- Utilized evidence-based practice guidelines to develop and implement treatment plans.
Education
Bachelor of Science -
Spalding University
Louisville, Kentucky05.2003
Minor in Sociology - undefined
Jefferson Community College
Louisville, Kentucky12.2000
Skills
- Expertise in HEDIS metrics
- Enhanced clinical outcomes
- Proficient in Excel, PowerPoint, and Word
- Skilled in HCHB software
- HIPAA regulations adherence
- Patient care coordination
- Precision in documentation
- Employee mentorship
- Collaborative teamwork
- Effective task prioritization
- Analytical problem-solving
Certification
CPR and BLS certified
LANGUAGES
English
Timeline
RN Care Manager, Home Health
Caretenders, LHC group
06.2019 - 12.2025
Remote RN Care Manager
Humana Inc
06.2014 - 02.2019
RN Floor Nurse
Trilogy
03.2014 - 05.2014
RN Care Manager, Home Health
VNA Home Care
11.2007 - 12.2011
Registered Nurse-TMU and TCU
Jewish Hospital
04.2004 - 11.2007
Minor in Sociology - undefined
Jefferson Community College
Bachelor of Science -
Spalding University