Rhonda Malott
Marion,IN
Summary
Customer-oriented sales professional with years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
7
7
years of professional experience
Work History
Retail Sales Representative
Crossmark Retail Services
Gulfport, MS
09.2024 - Current
- Placed manufacturers' coupons on products to increase customer spending.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained attractive merchandise displays to maximize grocery purchases.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Engaged positively with store management, providing professional and polite support for new item cut-ins.
Sales Rep for Mars Wrigley
Advantage Solutions
Gulfport, MS
12.2021 - 04.2024
- Develop and leverage relationships with key decision-makers of independent convenience stores.
- Increase sales volume by selling in POS displays, suggesting and completing orders for new and out-of-stock items, and making plan-o-gram adjustments to update with top-selling items, replacing shelf tags as needed.
- Increased brand representation and awareness by providing excellent customer service and building mutual client relationships
Retail Sales Merchandiser
Gulf Coast Canteen
Ocean Springs, MS
04.2019 - 02.2020
- Supervised micro-market operations in diverse business environments.
- Managed scanning of products to record delivery status, spoilage incidents, and damage reports in Cantaloupe and Seed platforms.
- Ensured timely restocking and cash management.
- Ensured cleanliness and organization of delivery vehicle.
- Developed and implemented merchandising strategies to increase sales and customer engagement.
General Manager
Murphy USA
Ocean Springs, MS
08.2017 - 02.2019
- Oversaw the recruitment, training programs and daily schedules of the team.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Conducted market research to identify trends, opportunities, and competitive pricing in the fuel industry.
Education
Mortgage Field Services Inspection Course -
08.2024
VIITA Personal Lines Inspector Course -
08.2024
Associate's degree - Business Management
Purdue University
Lafayette, IN01.1989
Skills
- Critical thinking ability
- Effective Time Management
- Leadership qualities
- Problem-solving skills
- Excellent customer service
- Communication
- Planograms
- Merchandising
- Inventory Management
- Retail Management
- Visual display building
Timeline
Retail Sales Representative
Crossmark Retail Services
09.2024 - Current
Sales Rep for Mars Wrigley
Advantage Solutions
12.2021 - 04.2024
Retail Sales Merchandiser
Gulf Coast Canteen
04.2019 - 02.2020
General Manager
Murphy USA
08.2017 - 02.2019
Mortgage Field Services Inspection Course -
VIITA Personal Lines Inspector Course -
Associate's degree - Business Management
Purdue University
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