Rhonda Matthews
Alpine,NY
Summary
Highly organized Senior Clerk/Typist with significant experience in administrative duties, document management and data entry tasks. Skilled at improving office systems to enhance efficiency and meet all deadlines consistently. Demonstrated abilities to manage heavy workloads while maintaining high standards of professionalism and performance. Known for contributing positively to team dynamics, workflow processes and business operations.
Overview
23
23
years of professional experience
Work History
Senior Clerk/Typist
Horseheads Central School District
Horseheads, New York
08.2012 - Current
- Organized and filed documents in accordance with established procedures.
- Maintained databases information, including contact details.
- Compiled data for reports using a variety of software programs.
- Schedule Appointments
- Answer phones
- Welcome students and families into the office
- Any other tasks that is asked of me
Office Assistant
Finger Lakes Orthodontist
Horseheads, New York
10.2004 - 08.2012
- Greeted patients
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Customer Service Representative
Elmira Savings Bank
Elmira, New York
09.2001 - 10.2004
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Helped customers with their banking needs
Education
Associate of Arts - Travel And Tourism
Corning Community College
Corning, NY05-2001
High School Diploma -
Southside High School
Elmira, NY06-1998
Skills
- Data entry expertise
- Scheduling appointments
- Typing proficiency
- Documentation preparation
- Answering phones
- Multitasking Abilities
- Customer Service
- Filing
- Deadline-oriented
- Time management abilities
- Data entry experience
- Microsoft Excel
- Strong listening talents
- Mail distribution
- File documents
- Communication Skills
- Reliability
- Confidentiality
Timeline
Senior Clerk/Typist
Horseheads Central School District
08.2012 - Current
Office Assistant
Finger Lakes Orthodontist
10.2004 - 08.2012
Customer Service Representative
Elmira Savings Bank
09.2001 - 10.2004
Associate of Arts - Travel And Tourism
Corning Community College
High School Diploma -
Southside High School
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