Sarah Howard
Buffalo,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Senior Clerk Typist
Erie County Probation Department
Buffalo, NY
03.2023 - Current
- Conducted research online as requested by colleagues or supervisors.
- Answered phone calls from customers and provided assistance as needed.
- Converted paper documents into digital files and added documents into database systems.
- Processed PSI's and ran rap sheets
- Organized and filed documents in accordance with established procedures.
- Entered data into computer systems accurately according to company standards.
- Filed documents alphabetically and numerically in paper files.
- Responded to telephone and email requests for information.
Manager 2
Delta Sonic Car Wash Systems
Buffalo, NY
06.2018 - 03.2023
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Created monthly reports for senior management summarizing operational performance metrics.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Education
High School Diploma -
Mount Mercy Academy
Buffalo, NY06-2018
Some College (No Degree) -
Medaille College
Buffalo, NYSkills
- Typing Proficiency
- Data Entry Expertise
- Documentation Preparation
- Accuracy and Precision
- Problem-Solving Aptitude
Timeline
Senior Clerk Typist
Erie County Probation Department
03.2023 - Current
Manager 2
Delta Sonic Car Wash Systems
06.2018 - 03.2023
High School Diploma -
Mount Mercy Academy
Some College (No Degree) -
Medaille College
Similar Profiles
Al BarnesAl Barnes
Veterans Services Representative at DEPARTMENT OF VETERANS AFFAIRSVeterans Services Representative at DEPARTMENT OF VETERANS AFFAIRS
MACKENZIE LIGHTMACKENZIE LIGHT
Administrative Clerk at Erie County Juvenile Probation DepartmentAdministrative Clerk at Erie County Juvenile Probation Department
DOMINIQUE A. GALLEGOSDOMINIQUE A. GALLEGOS
Compliance+Evaluation Unit/ Quality Control Team at Los Angeles County Probation DepartmentCompliance+Evaluation Unit/ Quality Control Team at Los Angeles County Probation Department
Andrew GarciaAndrew Garcia
Talent Coordinator at End Game TalentTalent Coordinator at End Game Talent
Gabrielle BurnhamGabrielle Burnham
Veterinary Assistant at Orchard Park Veterinary Medical CenterVeterinary Assistant at Orchard Park Veterinary Medical Center