Rhonda Miller
Marietta,Ga
Summary
Experienced with managing billing processes and ensuring accurate financial records. Utilizes financial software to streamline invoicing and payment procedures. Knowledge of effective communication and problem-solving to address billing discrepancies and maintain client satisfaction.
Overview
13
13
years of professional experience
Work History
Billing Administrator for Environmental Service
Chronicle Heritage
04.2024 - 03.2025
- As a billing administrator I am reviewing orders, assisting with accounting and identifying any discrepancies between bills and compensation and customer accounts
- Receiving project for salesforce and working with the consultant on getting project billed out
- Construction billing formatted time and material Fixed fee projects
- Cash application processing payments for invoices
- Processing expense reports
- Monitor invoice aging and limits to mitigate financial risk
- Ensure timely and accurate delivery of invoices to the client via their preferred method
- Handle customer issue in a timely manner
- Maintained accurate records of clients'' financial transactions, ensuring data integrity within the company''s database.
- Performed regular audits of client accounts, identifying potential errors and rectifying them proactively before impacting customer relations.
- Coordinated efforts with credit control teams to assess clients'' creditworthiness and establish appropriate credit limits accordingly.
- Managed complex billing situations with a high level of professionalism, resolving disputes and maintaining client satisfaction.
Billing Analyst/AP/AR Specialist-Contract
WestRock
12.2023 - 04.2024
- Review sales orders to ensure accurate billing, review contracts for special terms and conditions
- Assist with billing close cycle
- Perform billing reconciliation as may be required
- Update customers service as required
- Special Projects
- B2B Collection cal
- Analyzing and running aging report
- Maintained up-to-date knowledge of industry regulations, ensuring compliance in all aspects of the billing process.
- Maintained strict confidentiality with all personal data as per company guidelines.
Billing Analyst/AP- AR Finance Department
Inap/Evocative
07.2021 - 09.2023
- Review sales orders to ensure accurate billing
- Assist with billing close cycle
- Perform billing reconciliation as may be required
- Update customers service as required
- Special Projects
- Cash application (Intacct)
- Analyzing and running aging report
- Maintained up-to-date knowledge of industry regulations, ensuring compliance in all aspects of the billing process.
- Conducted regular account reconciliations to verify invoice accuracy, resulting in reduced disputes and improved cash flow management.
- Reviewed full history of past due accounts and contacted client or attorney regarding collection, implementation of payment plan or pursuit of legal remedies on unpaid accounts.
- Implemented proper execution of monthly collection letters and escalation process.
- Developed comprehensive reporting tools to analyze billing trends, identify potential issues, and recommend corrective actions.
- Analyzed payment information and applied changes correct customer accounts.
Senior Auditor/Accounting Assistant A/P-A/R
Bank of America
10.2020 - 07.2021
- As a Senior Auditor maintaining internal operational and financial controls and ensures they meet bank standards
- Ensures quality service effective and efficient operation supports the assigned area's internal business partners and external customers
- Support domestic and international consumers
- Performing a variety of routine and some non-routine accounting finance functions in accordance with standard procedure
- Bank reconciliation, Customer service support
- Identified management control weaknesses and provided value added suggestions for remediation.
- Assisted clients in navigating complex regulatory environments, ensuring compliance with applicable standards and guidelines.
- Proactively identified potential risks and vulnerabilities in clients'' operations by staying current on industry trends and emerging threats.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
Accounting Specialist/Billing Specialist
Weatherford Int'l Oil Base Company
07.2012 - 02.2020
- As an Accounting specialist at Oilfield company, I write and send out bills to customers for their approval, I look at information gathered by the company, such as customer history and financial record, discounts and calculate what charges are due
- Revised billing procedures to remove anything that is in dispute by the customer
- Customer Service and Accruals at the end of every month
- Responsible for inventory lists for what the customer may need
- Generating over 450 invoices a monthly, collection and cash application (AS400)
- Analyzing and running aging reports
- Month end and year end accruals
- Journal Entry
- Increased efficiency in accounts payable and receivable management, reducing processing time and minimizing errors.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed cash flow effectively by monitoring daily transactions reconciling bank accounts regularly.
Education
Associate of Business - Accounting And Finance
Atlanta Tech
Atlanta, Ga06.2005
Skills
- Data Analysis in Excel
- Experienced with Word
- Email Management
- PowerPoint
- Experienced with JD Edwards 91
- Hyperion Expertise
- Oracle Database Management
- Expertise in AS400 Systems
- Generate Credit Memos
- SAP System Experience
- SharePoint Administration
- I-Supplier Management
- Skilled in QuickBooks Accounting Functions
- ServiceNow Administration
- Salesforce Proficiency
- NetSuite ERP Management
- VLOOKUP Proficiency
- B2B
- Agile Point
- Server Intellect
- Uber Smith
- Sage Intacct Proficiency
- Connect Booster
- Coupa Software Proficiency
- Experienced with Ariba Platform
- Payment tracking
- Invoice processing
- Accounts receivable management
- Dispute resolution
Timeline
Billing Administrator for Environmental Service
Chronicle Heritage
04.2024 - 03.2025
Billing Analyst/AP/AR Specialist-Contract
WestRock
12.2023 - 04.2024
Billing Analyst/AP- AR Finance Department
Inap/Evocative
07.2021 - 09.2023
Senior Auditor/Accounting Assistant A/P-A/R
Bank of America
10.2020 - 07.2021
Accounting Specialist/Billing Specialist
Weatherford Int'l Oil Base Company
07.2012 - 02.2020
Associate of Business - Accounting And Finance
Atlanta Tech
Similar Profiles
Isabella ComstockIsabella Comstock
Associate Archeologist at Chronicle HeritageAssociate Archeologist at Chronicle Heritage
Nancy (CeCe) FisherNancy (CeCe) Fisher
Dive Safety Officer and Maritime Archaeologist at Chronicle HeritageDive Safety Officer and Maritime Archaeologist at Chronicle Heritage
Nancy (CeCe) FisherNancy (CeCe) Fisher
GIS Specialist at Chronicle Heritage - InternationalGIS Specialist at Chronicle Heritage - International