Rhonda Mouton
Lehigh Acres,FL
Summary
Competent Phlebotomy Technician with 23 years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
9
9
years of professional experience
Work History
Dispatcher
Hadley Trucking
08.2020 - 12.2023
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Reduced fuel costs for company fleet by optimizing routes and monitoring driver performance.
- Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
- Worked closely with customers to effectively resolve issues and complaints.
Phlebotomist
Lehigh Regional Medical Center
10.2017 - 05.2018
- Ensured timely test results by coordinating with medical staff for proper specimen handling and transport.
- Maintained a clean and safe work environment, adhering to infection control policies and procedures.
- Enhanced laboratory efficiency by processing, labeling, and storing specimens according to established protocols.
- Increased patient satisfaction by providing efficient and accurate blood collection services.
- Streamlined the specimen tracking process with meticulous documentation of all collected samples.
Phlebotomy Service Representative
LabCorp
10.2014 - 10.2017
- Improved patient satisfaction by providing efficient and accurate blood draw services.
- Reduced patient wait times with effective appointment scheduling and time management skills.
- Ensured patient safety, adhering to strict infection control protocols during all blood draws.
- Increased overall efficiency by maintaining a clean and organized work environment for optimal workflow.
Education
Associate of Science - Medical Assisting
Fort Myers Technical College
Fort Myers, FL05.2021
High School Diploma -
Estero High School
Estero, FL05.1995
Skills
- Sample and Specimen Collection
- Quality Control Guidelines
- Medical Records Maintenance
- HIPAA
- Medical Records Review
- Quality Assurance
- Customer Service
- Computer Literacy
Timeline
Dispatcher
Hadley Trucking
08.2020 - 12.2023
Phlebotomist
Lehigh Regional Medical Center
10.2017 - 05.2018
Phlebotomy Service Representative
LabCorp
10.2014 - 10.2017
Associate of Science - Medical Assisting
Fort Myers Technical College
High School Diploma -
Estero High School
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