Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhonda Patty

Pasadena,TX

Summary

Dynamic General Manager with a proven track record at J B Hunt Transport, excelling in operations management and team leadership. Enhanced customer satisfaction through strategic initiatives, while optimizing budgets for improved profitability. Skilled in problem resolution and fostering a culture of continuous improvement, driving high employee engagement and productivity.

Overview

32
32
years of professional experience

Work History

General Manager

Supreme Final Mile
01.2023 - Current
  • Managed a fleet of 14 delivery teams ensuring all deliveries are completed daily.
  • Managed a diverse team of Delivery experts, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase the number survey responses per driver.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

General Manager Deliveries

J B Hunt Tranport
01.2008 - 01.2023
  • Oversaw daily operations, ensuring efficiency and adherence to service standards.
  • Developed and implemented operational strategies to enhance customer satisfaction and delivery performance.
  • Managed financial budgets, optimizing resource allocation for improved profitability.
  • Led team of managers, providing mentorship and fostering a culture of continuous improvement.

Group Manger Retail

Macys Department Store
07.1993 - 07.2006
  • Implemented training programs to improve staff skillsets, enhancing overall productivity and job satisfaction.
  • Led cross-functional teams to achieve project milestones, ensuring timely completion and adherence to budget constraints.
  • Initiated process improvements that led to reduced costs while maintaining or improving quality standards.
  • Managed budgets for various projects, consistently meeting financial targets while maintaining high-quality output.
  • Enhanced team productivity by implementing efficient workflow processes and prioritizing tasks.

Education

C.H. Milby High School
Houston, TX

Skills

  • Leadership and team building
  • Staff management
  • Time management
  • Efficient multi-tasker
  • Problem resolution
  • Operations management
  • Team player

Timeline

General Manager

Supreme Final Mile
01.2023 - Current

General Manager Deliveries

J B Hunt Tranport
01.2008 - 01.2023

Group Manger Retail

Macys Department Store
07.1993 - 07.2006

C.H. Milby High School

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