Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rhonda Payne

Nicholasville,KY

Summary

Dedicated Medical Assistant with 21 years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations by helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Registered Medical Assistant

Barnstable Brown Diabetes Center
Lexington, KY
10.2013 - Current
  • Support t the clinical operation through direct patient care in an ambulatory setting: clinical and administrative support to the department faculty MDs, APRNs and fellows.
  • Schedule diagnostic services.
  • Obtain insurance authorizations for medications and laboratory testing.
  • Enhance patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Patient registrar
  • Collect copayments for daily appointments.
  • Triage inbound patient phone calls.
  • Prepare, administer and document injectable medications.
  • Document vital signs and health history for patients in an ambulatory setting.
  • Direct patients to exam rooms, fielded questions and prepared for physician examinations.

Certified Nursing Assistant

Assisting Hands
Lexington, Kentucky
01.2012 - 09.2013
  • Helped patients care for themselves by introducing and teaching assisted living techniques such as using a cane or walker and/or using special utensils to eat.
  • Changed bandages and assisted with oxygen tanks.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Certified Nursing Assistant

Lexington Country Place
Lexington, Kentucky
01.2008 - 06.2013
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Mentored and oriented new employees.
  • Medication administration assistant for 22- bed personal care unit.

Education

Associate of Science - Medical Assisting

National College
Lexington, KY
2010

Associate of Arts - Social Work

Lexington Community College
Lexington, KY
2005

Skills

  • Deliver skilled healthcare in stressful periods with highest standards of excellence
  • Pharmacy Relations
  • Clerical Support
  • Administrative Duties
  • Patient Relations
  • Coordinating Drug Refills
  • Insurance Claims
  • EPIC EMR
  • Self- Motivated
  • Detail Oriented

Certification

  • RMA - Registered Medical Assistant- AMT #281273
  • CPR (February 2023)
  • SRNA (June 2023)

Timeline

Registered Medical Assistant

Barnstable Brown Diabetes Center
10.2013 - Current

Certified Nursing Assistant

Assisting Hands
01.2012 - 09.2013

Certified Nursing Assistant

Lexington Country Place
01.2008 - 06.2013

Associate of Science - Medical Assisting

National College

Associate of Arts - Social Work

Lexington Community College

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Rhonda Payne