Rhonda Stafford
Tecumseh,USA
Summary
Versatile Office manager offering administrative experience in both corporate and non-profit office environments. Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed. Administrative Assistant focused on driving productivity by leveraging strong front office management skills.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Private Duty for family and patient
Private Duty Care Giver
02.2015 - 03.2025
- I worked as a private duty caregiver, staying with patients for at least a 12-hour shift. I always tried to keep them comfortable and put them at ease. I checked input and output, emptied Foley catheters, prepared meals, gave patients medicine when needed, and administered injections as required. I kept patients clean and dry at all times. My only focus was on the patients at all times. I worked this job only when needed by family members. I kept the house clean and organized. I changed bandages on ulcers and changed lines and blankets. Did full set of vitals every 4 hours.
Office manager
A-1 Fence Company
02.1993 - Current
- Made copies, sent faxes and handled all incoming and outgoing correspondence. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Received and distributed faxes and mail in a timely manner. Received and screened a high volume of internal and external communications, including email and mail. Managed daily office operations and maintenance of equipment.
CHHA/CNA
Heartland Hospice
05.2002 - 09.2006
- Provided personal care to the patient. Always did a full set of vitals. Personal care for the patient such as bathing, grooming. Took supplies to the patient. Always made time to sit and visit with patient, family and friends. Patients was not feeling good, called the RN for a check. Always kept house clean and maintained. Changed linens , blankets and other items on the bed. Made sure the patient was comfortable before I left home. Emptied foley catheters. Measuring input and output.
Laboratory
Shawnee Regional Hospital
06.1995 - 09.1996
- I did phlebotomy, performed EKG's. Answered multi phone lines, ordered special lab work on DLO computers. Ordered and Maintained office supplies, taught other co-workers to perform EKG's, and Phlebotomy. Made patience's comfortable and was very friendly with visitors. Made sure reports went to the right floor, or took test results back to Emergency Room. Check refrigerators for correct temperatures. Also dressed professional with clean and neat scrubs, and clean tennis shoes. Faxed reports to other Doctors in different offices. kept office neat, cleaned , organized, computer entry, including insurance information. Received and distributed faxes and mail in a timely manner. Maintained the front desk and reception area in a neat and organized fashion.
Lab Assistant
Shawnee Regional Hospital
06.1995 - 09.2016
- Assisted in sample preparation and processing for laboratory tests.
- Maintained accurate records of lab results and patient information.
- Operated laboratory equipment to conduct tests and analyses efficiently.
- Collaborated with medical staff to ensure timely delivery of test results.
- Trained new staff on laboratory protocols and safety procedures.
- Streamlined workflows to enhance productivity in laboratory operations.
- Led initiatives to improve quality control measures within the lab environment.
- Mentored junior lab assistants, fostering skill development and teamwork.
- Managed specimen sample handling, receiving, storage and inventory.
- Logged samples correctly into computerized tracking system.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Ensured accurate test results with proper use of lab equipment and adherence to protocols.
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
- Demonstrated competence in collecting lab samples for testing.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Prepared specimens for testing and analysis.
- Demonstrated flexibility in adapting to changing priorities or new assignments as needed within the lab environment.
- Worked closely with lab staff on special projects.
- Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Maintained documentation on tests performed in lab.
- Participated in lab meetings and project presentations.
- Set and oversaw quality assurance guidelines for laboratory work.
- Trained and supervised junior technicians in laboratory protocols.
Education
Associate of Applied Science - nursing
Seminole State Collage
Seminole, Oklahoma01.2011
Skills
- Professional and mature
- Understands grammar
- Strong interpersonal skills
- Medical terminology
- Schedule management
- Self-starter
- Patient charting
- Microsoft Office proficiency
- Self-directed
- Time management
- Strong problem solver
- Resourceful
- Dedicated team player
Certification
- Certified CNA, CMA, CHHA, CPR, Shawnee Regional Hospital - 1995-1996
Heart of Hospice, Hospice Volunteer of Year,
I was a Hospice volunteer from 1995-2015. I would stay with patients so their primary care giver could rest, run errands. Sometimes I would stay with patients at least 12 hours. I enjoyed working with hospice patients. I became friend with many family members and patients. My last 2 patients were my best friend. I stayed with her for a year and 1/2. She passed away on February 2, 2024 and recently it was my spouse that passed away on March 10, 2025. That is why I need a different job. To keep me busy and still meet people. Thank you
Timeline
Private Duty for family and patient
Private Duty Care Giver
02.2015 - 03.2025
CHHA/CNA
Heartland Hospice
05.2002 - 09.2006
Lab Assistant
Shawnee Regional Hospital
06.1995 - 09.2016
Laboratory
Shawnee Regional Hospital
06.1995 - 09.1996
Office manager
A-1 Fence Company
02.1993 - Current
Associate of Applied Science - nursing
Seminole State Collage