Rhonda Waggoner
Nashville,TN
Summary
Trustworthy individual offering years of working as qualified Technician in Healthcare. Focused and enthusiastic promoting exceptional skill in diagnosing issues and performing repairs. Broad knowledge of machines, production processes and maintenance process
Overview
1
1
Certification
23
23
years of professional experience
Work History
Developemental Technician
Murci-Homes Inc.
Nashville, TN
03.2013 - Current
- Built and maintained effective working relationships with peers and upper management.
- Coordinated work across disciplines to handle project needs and meet timelines with optimal efficiency.
- Trained new employees on protocol and to support team efficiency.
- Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency.
- Completed regular and thorough cleaning of equipment, floors and furniture.
- Maintained smooth patient flow throughout facility, promoting efficient overall operations.
- Leveraged strong interpersonal, communication and collaboration skills to relate successfully to diverse individuals, including patients and staff, on daily basis.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Recognized by management for providing exceptional customer service.
- Improved customer satisfaction by finding creative solutions to problems.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Handled all delegated tasks, including training.
Optician Assistant
Valu-Vision
Nashville, TN
01.2012 - 03.2013
- Built and maintained effective working relationships with peers and upper management.
- Coordinated work across disciplines to handle project needs and meet timelines with optimal efficiency.
- Processed payments, issued receipts and provided change.
- Met incoming customers pleasantly and offered support and service.
- Promoted healing and patient satisfaction by delivering detailed instructions for pre- and post-op eye care to patients as directed by physicians.
- Maintained smooth patient flow throughout facility, promoting efficient overall operations.
- Improved customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
CNA
Trevecca Health and Rehab
Nashville, TN
03.2004 - 01.2006
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Documented activities and recorded information in EMR system.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Delivered nursing assistance to residents in [150]-bed [Skilled] care facility.
Education
Associate of Arts - Medical Assitant
Associate of Arts - Culinary Arts
Skills
- Health and safety regulations
- Deadline compliance
- Quality control
- Document preparation
- Equipment maintenance
- Customer interaction
- Operation monitoring
- Information tracking
Certification
- First Aid/CPR
Work Preference
Work Type
Full TimePart TimeTimeline
Developemental Technician - Murci-Homes Inc.
03.2013 - Current
Optician Assistant - Valu-Vision
01.2012 - 03.2013
CNA - Trevecca Health and Rehab
03.2004 - 01.2006
Nashville State Community College - Associate of Arts, Culinary Arts
Hi Tech Insttitue - Associate of Arts, Medical Assitant
N.A.T.S - ,