Summary
Overview
Work History
Education
Skills
Volunteer Experience
Affiliations
Certification
Timeline
Generic

Rhonda Whelan

Morehead,KY

Summary

With a strong sense of integrity and an abundance of energy, I am passionate and empathetic in every role I take on. Throughout my career, my dedication has been focused on caring for others and embodying a commitment to support and uplift those around me. Believing firmly that human resources is a means to nurture and empower individuals, I am enthusiastic about utilizing my exceptional communication skills and experience to continue making a positive impact in the lives of Morehead State employees and the organization.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Senior Office Manager

Edward Jones
05.2020 - 06.2024
  • Delivers exceptional personalized service to deepen and broaden client relationships, winning Client Service Satisfaction Award 2022
  • Only top 20% of firm earns this award
  • First line of contact for all client interactions resulting in a 75% increase in client acquisition and retention by 5%
  • Worked independently overseeing day-to-day operational activities including data analysis, payroll compensation with client IRA distributions, organizational development using diversity and inclusion program to ensure inclusive and diverse workplace culture
  • Coach and train new employees on company policy and procedures, ensuring thorough understanding and compliance
  • Authored and updated standard operation procedures, enhancing compliant operational efficiency and consistency
  • Manages all expenses and gift giving opportunities for clients and record gift giving as required by FINRA compliance.

High-Risk Obstetrical & Gynecologic Ultrasound Technologist

University of Kentucky Medical Center
12.2006 - 06.2020
  • Worked independently performing 12-15 ultrasound exams as ordered by physician and conferred with physician with findings and need for more extensive testing when needed for diagnostic results were warranted
  • Developed and scheduled telemedicine consult program with maternal fetal medicine physicians when anomalies or medical concerns for expectant mother and fetus health warranted resulting in 0 need for travel to the Lexington office
  • Managed private and confidential information in compliance with HIPAA regulations
  • Recorded and obtained essential information from patients, medical records, and previous exams for clinical correlation.

Education

Bachelor of Science - General Studies

Morehead State University
Morehead, KY
05.2018

Skills

  • Employee Relations
  • Equal Opportunity Commitment
  • Organizational Development
  • Talent Acquisition & Management
  • Benefits & Compensation
  • Total Rewards
  • Compliance Monitoring
  • Data Analysis

Volunteer Experience

  • Chairwoman, Rowan County Community Foundation, 05/2021, Present, Rowan County, KY, This is a charitable fund resource that supports local causes and organizations by making grants to meet the needs and vision of the community. Currently secured donations to build a picnic shelter at the County Park and donated 6 picnic tables with a pledge match opportunity., Jane Higgins, 859-421-0163
  • Secretary, CASA (Court Appointed Special Advocate) of the Gateway Region, 12/2022, Present, Serves as advocate for the needs of children served by CASA. Plays a vital role in the program by providing guidance, oversight, and support. Responsible for making strategic decisions, setting policies, and ensuring the financial stability of CASA. Involved in fundraising efforts, spearheading the Ky Derby themed online auction and "Par for a Purpose" 2 fundraisers., Beth Ellis, Executive Director, 606-776-7081
  • Founding Member, Do Good Ladies of Morehead, 06/2022, Present, Morehead, KY, A group of like minded moms committed to inclusivity and diversity. We participate and support the LGBTQ+ and economically disadvantaged communities of MSU and Morehead. We provide assistance in whatever capacity is needed including meals, fundraising and participating in MSU, (Eagle Fest, Lavender Graduation and community PRIDE events throughout the year., Genny Jenkins, 606-407-0351
  • Executive Board Member, Pride of Morehead, 04/2024, Present, Morehead, KY, Nonprofit organization In a world where acceptance and equality stand as pillars of progress, Pride emerges as a beacon of empowerment. I'm responsible for fundraising to host an annual Pride Festival and Drag Queen reading events at the local library., Johnathan Perry, President, 606-207-6279
  • Organizer, Team Justin Fundraiser, 12/2017, 04/2018, Morehead, KY, https://bit.ly/3RJGCbG Created a Go Fund Me page for Justin Graham as he battled Leukemia raising over $31,000 to help with medical care expenses., Charlie Graham, 859-576-8410
  • Creator & Organizer, Flush Away Leukemia Fundraiser, 06/2017, Morehead, KY, https://bit.ly/3TkUzOy Created and organized a fundraising group who painted new and donated commodes, delivering them to participants to raise funds for Coach Keith Prater who was battling Leukemia at the time., Rhonda Whelan, 606-356-3716

Affiliations

  • Delta Gamma Fraternity

Certification

FPQP®

Notary Public

Timeline

Senior Office Manager

Edward Jones
05.2020 - 06.2024

High-Risk Obstetrical & Gynecologic Ultrasound Technologist

University of Kentucky Medical Center
12.2006 - 06.2020

Bachelor of Science - General Studies

Morehead State University
Rhonda Whelan