Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rhonda Williams

Jacksonville,FL

Summary

Dynamic professional with a proven track record in security and delivery roles, notably at Ramco Protective. Excelled in emergency response and customer service, enhancing safety and satisfaction. Skilled in CCTV surveillance and relationship building, demonstrating a keen ability to address concerns and ensure timely deliveries. Achieved a significant reduction in incident response time.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Security Officer

Ramco Protective
05.2016 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Cleaning Technician

A Touch of Cleanliness
11.2012 - 07.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Amazon Delivery

Amazon
03.2017 - 06.2018

A professional Amazon delivery driver, who maintained safety procedures while on the road delivering to businesses and residential customers. A keen eye for making sure the correct packages was going to the correct customer's with a timely and accurate procedure.

Delivery Driver

Bite Squad
01.2017 - 02.2017
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Education

Diploma -

Pensacola High
Pensacola, FL
06.2006

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV surveillance
  • Detail-oriented
  • CCTV monitoring
  • Superior customer service
  • Surveillance
  • Physical fitness
  • Emergency response
  • Patrol operations
  • Relationship building and management

Certification

HIPPA CERTIFIED AND BLOOD BORN PATHOGEN CERTIFIED.

Timeline

Amazon Delivery

Amazon
03.2017 - 06.2018

Delivery Driver

Bite Squad
01.2017 - 02.2017

Security Officer

Ramco Protective
05.2016 - Current

Cleaning Technician

A Touch of Cleanliness
11.2012 - 07.2023

Diploma -

Pensacola High
Rhonda Williams