RHONDA YVONNE FEENSTRA
Firestone,CO
Summary
Remote Administration
Overview
7
7
years of professional experience
Work History
Intake Coordinator
Tru Community Care
11.2017 - Current
- Front line for incoming calls from hospitals, facilities and families regarding Hospice, Palliative Care, and Kaiser Supportive Care
- Responsible for educating patients and families on available programs and supporting the goals of each patient and family
- Compassionate and strong listening skills with education on aiding and directing patients and families in difficult and life changing situations to appropriate areas of support and assistance
- Strong and efficient in a fast-paced environment with thorough and detailed skills in documentation, communication, and computer entry with knowledge of EPIC, Allscripts, Matrix Care, Netsmart and DOCUSIGN
- Knowledge with arranging transport and PCS documentation
- Proficient and detailed in scheduling, problem solving and overall communication with co-workers, medical staff, hospitals, and MD's
- Knowledge of Medicare and Medicaid and electronic verification
- Current RN license (not currently using in clinical setting)
- Educated in local and community resources (rehabs, SNF's, ALF's)
- Responsible for verbal verifications of CTI's and Initial POC's with physician's offices
- Hard worker and excellent team player
Education
RN Refresher Course - Physical Assessment
Red Rocks
01.2009
Degree of Associate in Science - Nursing
El Camino Junior College
Torrance, CA10.1990
BA - Psychology
Long Beach State University
Skills
- Charting and clinical documentation
- Multi-line phone operations
- Follow-up skills
- Patient scheduling
- Scheduling appointments
- Inventory management
References
Available Upon Request
Activities
- 2010 Inductee to the Hall of Fame at West High School
- Most Valuable Player-Softball, 1980-1984, West High.
- Most Valuable and Most Inspirational Player, 1987-1988, El Camino College.
- Inducted into the National Hall of Fame at El Camino College-May 2009.
- Extensively involved with church and family.
Timeline
Intake Coordinator
Tru Community Care
11.2017 - Current
RN Refresher Course - Physical Assessment
Red Rocks
Degree of Associate in Science - Nursing
El Camino Junior College
BA - Psychology
Long Beach State University
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