Rhonda Louise Williams
Port Huron,United States
Summary
Professional caregiver with significant experience in providing compassionate and effective support to individuals in need. Known for strong collaborative skills and adaptability, ensuring smooth team operations and consistent results. Expertise in medication administration, and emotional support, documenting combined with reliable and flexible approach to ever-changing demands. Focused on creating positive impact and enhancing quality of life for those we serve.
Overview
32
32
years of professional experience
Work History
Direct Care/Program Tech
Innovative Housing Development Corporation
Fort Gratiot, Mi
09.2021 - Current
- Delivered exceptional service by prioritizing residents safety while maintaining confidentiality according to HIPAA guidelines.
- Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each resident.
- Excellent communication skills, both verbal and written.
- Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
- Passionate about learning and committed to continual improvement.
CNA
Visiting Angels Home Care
Port Huron, MI
02.2013 - 09.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Direct Care Worker
Macomb Family Services
Clinton Township, MI
08.2009 - 02.2013
- Assisted resident with daily living needs to maintain self-esteem and general wellness.
- Assisted resident with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Maintained detailed records of residents progress, ensuring accurate information was readily available for healthcare providers and family members.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
- Enhanced residents well-being by providing compassionate and individualized care tailored to their specific needs.
- Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
- Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
- Remained alert to problems or health issues of residents and competently responded.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Maintained clean, safe, and well-organized resident environment.
- Assisted with daily living activities, running errands, and household chores.
- Completed regular check-ins and progress report for each resident.
Medical Assistant
St. John Hospital and Medical Center
Detroit, MI
03.1993 - 01.2001
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
Education
Certificate - Certified Nurse Assistant
Sanilac Career Center
Peck, MICertificate - Medical Assistant
Lawton School
Detroit, MISkills
- Problem-solving
- Friendly, positive attitude
- Teamwork and collaboration
- Dependable and responsible
- Multitasking
- Calm under pressure
Timeline
Direct Care/Program Tech
Innovative Housing Development Corporation
09.2021 - Current
CNA
Visiting Angels Home Care
02.2013 - 09.2021
Direct Care Worker
Macomb Family Services
08.2009 - 02.2013
Medical Assistant
St. John Hospital and Medical Center
03.1993 - 01.2001
Certificate - Certified Nurse Assistant
Sanilac Career Center
Certificate - Medical Assistant
Lawton School